Ahmed Salem Elghandour
Solution Advisor
Dubai
Summary
Dynamic and results driven IT professional with extensive experience across presales, solution advising, and account management. Proven ability to lead complex sales cycles, design tailored digital solutions, and drive business transformation through cloud, ERP, and AI-based technologies. Skilled in both technical and commercial engagements, blending strong customer relationship management with deep knowledge of enterprise IT ecosystems. Track record of success in high-impact roles within leading technology organizations.
Overview
3
3
Languages
19
19
years of professional experience
6028
6028
years of post-secondary education
Education
MBA - International Business Administration
ESLSCA Business School
Cairo, EG03.2014
Diploma - Marketing Management And Research
Regional IT Institute (RITI)
Cairo, EG10.2010
Bachelor of Science - Steel Furniture & Construction
Applied Arts
Cairo, EG03.2003
Skills
Account relationship development
Strategic business development
Enterprise Solutions
AI & Automation
Solution Design
Presales & Sales Enablement
Customer Engagement
Projects (MS Project, P6)
AutoCAD
Adobe Suite
Strategic thinking
Industry expertise
Sales skills
Problem-solving
Timeline
Solution Advisor Expert
SAP MENA
07.2021 - Current
Senior Account Executive
SAP MENA
11.2018 - 06.2021
Senior Solution Consultant
SAP MENA
01.2015 - 10.2018
Presales Specialist
SAP MENA
07.2010 - 01.2015
Business Development & SAP Project Support
MOBICA
01.2007 - 01.2010
MBA - International Business Administration
ESLSCA Business School
Diploma - Marketing Management And Research
Regional IT Institute (RITI)
Bachelor of Science - Steel Furniture & Construction
Applied Arts
Work History
Solution Advisor Expert
SAP MENA
Dubai
07.2021 - Current
- Lead end-to-end presales engagements, including client discovery, solution design, and tailored product demonstrations across SAP’s cloud and AI portfolios.
- Collaborate closely with account executives, solution architects, and industry experts to co-develop strategic proposals and value-based business cases.
- Manage responses to RFIs and RFPs, ensuring high-quality, competitive submissions aligned with customer priorities.
- Deliver partner and customer enablement sessions, contributing to IT ecosystem growth and market education.
- Support major technology events and customer forums, representing SAP’s innovation agenda with a focus on digital transformation and intelligent enterprise concepts.
Senior Account Executive
SAP MENA
Jeddah
11.2018 - 06.2021
- Owned the full sales lifecycle for a portfolio of enterprise IT solutions, from opportunity creation through contract negotiation and closure.
- Positioned a broad suite of SAP technologies (ERP, analytics, CRM, and integration platforms) within customer digital strategies.
- Built trusted advisor relationships with C-level stakeholders and business unit leaders, aligning IT roadmaps with organizational goals.
- Led co-selling initiatives with partners and internal teams to expand solution footprint and accelerate pipeline development.
- Contributed to regional business growth through strategic account planning, customer retention, and value-driven selling approaches.
Senior Solution Consultant
SAP MENA
Jeddah
01.2015 - 10.2018
- Directed presales efforts for S/4HANA transformation programs in Saudi Arabia, helping clients shift from legacy ERP to modern, cloud-ready environments.
- Facilitated customer discovery workshops, system assessments, and migration strategy planning with a focus on scalability and business impact.
- Delivered compelling demonstrations, proof-of-concepts, and architecture overviews to support sales execution and solution buy-in.
- Acted as the primary interface between technical teams, sales stakeholders, and customers to ensure aligned and successful project handovers.
- Advocated for adoption of intelligent technologies including machine learning, real-time analytics, and process automation.
Presales Specialist
SAP MENA
Cairo
07.2010 - 01.2015
- Led cross-functional presales initiatives, coordinating with internal teams and partners to ensure successful delivery of customer solutions.
- Delivered product demonstrations and supported RFP/RFI responses for SAP ECC and industry-specific solutions.
- Acted as primary liaison between technical consultants and sales stakeholders, supporting opportunity qualification and solution alignment.
Business Development & SAP Project Support
MOBICA
Cairo
01.2007 - 01.2010
- Supported SAP project implementations including documentation, user training, and post-go-live support.
- Created sales KPIs, Balanced Scorecards (BSC), and participated in business process optimization and IT strategy development.
Languages
Arabic
English
Locations
- Dubai, UAE
- Jeddah, KSA
- Cairo, Egypt