Hi, I’m
Ahmed A. Turky
Dubai
Summary
Motivated Real Estate professional versed in real estate transactions, facilitating development and execution of representation contracts, purchase agreements, closing statements, deeds and leases. Offering 8 months of industry success with commitment to supporting buyers and sellers through complex processes and paperwork.
Overview
14
years of professional experience
Work History
MNA PROPERTIES Dubai
Real Estate Sales Associate
07.2023 - 02.2024
Job overview
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Conducted open houses to showcase properties, generating interest and attracting potential buyers.
ARAB BANK - DUBAI MAIN BRANCH
CUSTOMER RELATIONSHIP OFFICER
01.2021 - 06.2023
Job overview
- Achieve monthly sales targets in the financial year Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits
- Present and sell banking products & services to potential customers in professional manner
- Maintaining and developing relationships with existing customers to enhance the cross sell opportunities
EMIRATES ISLAMIC BANK
ASSISTANT MANAGER
12.2019 - 01.2021
Job overview
- Achieve monthly sales targets in the financial year Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits
- Present and sell banking products & services to potential customers in an ethical structured & professional manner
- Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
Abu Dhabi Islamic Bank (ADIB)
Senior Personal Banking Financial
07.2017 - 11.2019
Job overview
- Sell entire range of personal banking products, with a focus on Personal Loans and auto loan, to potential retail prospects & to maintain strong relationships with existing clients of the bank
- Achieve monthly sales targets in the financial year Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits
- Present and sell banking products & services to potential customers in an ethical structured & professional manner
- Maintaining and developing relationships with existing customers to enhance the cross sell opportunities.
ABU DHABI COMMERCIAL BANK (ADCB)
SENIOR SALES EXECUTIVE
01.2014 - 01.2017
Job overview
- Handles telephone inquiries from customers relating to vehicles and follows-up on previous inquiries
- Deals with walk-in customers in the showroom
- Arranges and conducts demonstrations and test drives
- Prospects for new customers through research, referral selling
- Coordinates and arranges registration, financing, insurance for customers as necessary
- Prepares daily sales status report as well as weekly reports.
RAYA CONTACT CENTER
CALL CENTER AGENT
01.2010 - 01.2013
Job overview
- Answering phones from customers professionally and responding to customer inquiries and complaints
- Researching required information using available resources
- Handling and resolving customer complaints regarding product sales to customer service problems
- Providing customers with the organization's service and product information
- Processing forms, orders, and applications requested by the customers
- Identifying, escalating priority issues and reporting to the high-level management.
Education
Cairo University
Bachelor of Accounting
01.2013
Skills
- Retail business management
- Investment banking services
- Retail inventory management
- Business process optimization
- Business operations management
- Customer Service
- Organization and Time management
- Product and service sales
- Relationship building and management
- Process and procedure development
- Social media knowledge
- Training and mentoring
Languages
ARABIC
ENGLISH
Spanish
Intermediate (B1)
Timeline
Real Estate Sales Associate
MNA PROPERTIES
07.2023 - 02.2024
CUSTOMER RELATIONSHIP OFFICER
ARAB BANK - DUBAI MAIN BRANCH
01.2021 - 06.2023
ASSISTANT MANAGER
EMIRATES ISLAMIC BANK
12.2019 - 01.2021
Senior Personal Banking Financial
Abu Dhabi Islamic Bank (ADIB)
07.2017 - 11.2019
SENIOR SALES EXECUTIVE
ABU DHABI COMMERCIAL BANK (ADCB)
01.2014 - 01.2017
CALL CENTER AGENT
RAYA CONTACT CENTER
01.2010 - 01.2013
Cairo University
Bachelor of Accounting