Summary
Overview
Work history
Education
Skills
Certification
Languages
Generic
Ahmed Abdel Fattah Eissa

Ahmed Abdel Fattah Eissa

Abu Dhabi,United Arab Emirates

Summary

A highly skilled and certified Senior Professional with 23 years of experience including 21 years in the Oil & Gas industry. Certified as a Maintenance and Reliability Professional (CMRP) and Reliability Leader (CRL), member in the Society for Maintenance and Reliability Professionals (SMRP) seeking a challenging role in an organization where I can leverage my extensive knowledge and experience in IT and Maintenance to optimize operations and enhance asset integrity and reliability contributing to the organization’s success.

Overview

23
23
years of professional experience
21
21

Oil & Gas Industry

3
3
Certification

Work history

SENIOR ENGINEER, ASSET MANAGEMENT (EAM)

ABU DHABI NATIONAL OIL COMPANY (ADNOC)
Abu Dhabi, UAE
09.2021 - Current

• Spearheaded data analysis initiatives, transforming raw data into meaningful insights to support business objectives, resulting in a 15% increase in revenue and a 20% reduction in operational costs.
• Developed and implemented statistical models and algorithms to identify trends and patterns, driving data-driven decision-making processes and improving forecasting accuracy by 25%.
• Collaborated with cross-functional teams to define project requirements and ensure alignment with business goals, resulting in improved collaboration and streamlined workflows.
• Designed and maintained data visualization dashboards using Power BI and Excel, enhancing data accessibility, and facilitating decision-making for senior management.
• Conducted thorough data audits and quality assessments, identifying data discrepancies, and implementing data cleaning processes, resulting in improved data integrity and accuracy by 30%.
• Presented findings and recommendations to executive-level stakeholders, providing actionable insights that influenced strategic initiatives and led to a 30% increase in customer satisfaction.
• Developed and implemented data collection strategies and data governance frameworks to ensure data quality and consistency, reducing data errors by 20%.
• Conducted in-depth data analysis to uncover patterns, trends, and correlations, providing valuable insights for business strategy and contributing to a 10% increase in market share.
• Collaborated with stakeholders to define business requirements and translate them into data analysis and reporting solutions, resulting in improved alignment between data analysis and business objectives.
• Led the development and implementation of data visualization dashboards, enhancing data accessibility and user experience, resulting in a 25% increase in data-driven decision-making adoption.
• Conducted data analysis using SQL, Excel, and statistical software to extract insights and support business decision-making, resulting in improved operational efficiency by 15%.
• Assisted in the design and implementation of data collection processes and protocols, ensuring data consistency and integrity.

SENIOR RELIABILITY ENGINEER

ABU DHABI NATIONAL OIL COMPANY (ADNOC)
Abu Dhabi, UAE
06.2019 - 09.2021

• Developed and implemented a comprehensive KPI framework aligning with strategic goals, resulting in improved visibility into operational performance and increased accountability across the organization.
• Implemented automated reporting systems to streamline KPI reporting and reduce manual effort, resulting in time savings of 30%.
• Developed and presented KPI dashboards and reports to senior management, enabling data-driven decision-making and strategic planning.
• Designed and implemented dashboards and reporting mechanisms to visualize KPI trends, enabling data-driven decision-making at all levels of the organization.
• Conducted data analysis and performance benchmarking to identify areas for improvement and set realistic performance targets.
• Conducted in-depth data analysis and performance trending to identify performance gaps and improvement opportunities, providing actionable insights to drive continuous improvement initiatives and recommend performance enhancement strategies.
• Led cross-functional teams to define, document, and standardize KPIs for various departments, ensuring consistency and clarity in performance measurement.
• Led KPI review meetings and presented performance reports to executive leadership, facilitating discussions on performance trends and strategic actions.
• Led the development and implementation of a companywide KPI framework, resulting in improved performance visibility and alignment with strategic goals.
• Collaborated with department heads and stakeholders to identify and prioritize key performance areas and corresponding metrics.
• Collaborated with stakeholders to identify data sources and establish data collection processes for accurate and timely KPI reporting.
• Collaborated with IT teams to develop customized dashboards and reporting tools, providing real-time visibility into KPI performance.

RELIABILITY ENGINEER

ABU DHABI NATIONAL OIL COMPANY (ADNOC)
Abu Dhabi, UAE
09.2017 - 06.2019

• Led and managed a team of business analysts, overseeing the successful completion of projects, including requirements gathering, process improvement, and system implementation.
• Conducted comprehensive business analysis to identify inefficiencies, bottlenecks, and areas for improvement, resulting in a 20% increase in operational efficiency.
• Collaborated with cross-functional teams, including IT, finance, and operations, to develop innovative solutions aligned with organizational objectives.
• Successfully managed multiple projects simultaneously, ensuring adherence to deadlines, budgetary constraints, and quality standards.
• Conducted detailed business process analysis, requirements gathering, and documentation for various projects.
• Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals.
• Worked closely with development teams to design and implement software solutions to optimize business processes.
• Conducted user acceptance testing (UAT) to ensure software applications met business requirements and user expectations.
• Provided training and support to end-users, enabling smooth transitions and adoption of new systems.
• Identified opportunities for process improvement, resulting in streamlined operations and increased productivity.

SENIOR SUPPORT ENGINEER

ABU DHABI NATIONAL OIL COMPANY (ADNOC)
Abu Dhabi, UAE
01.2016 - 09.2017

• Achieved a 20% improvement in response times through effective prioritization and streamlined workflows.
• Implemented customer feedback mechanisms resulting in a 5% increase in customer satisfaction.
• Successfully resolved complex technical issues, reducing the average time to resolution by 3%.
• Developed and maintained a comprehensive knowledge base, resulting in a 10% reduction in recurring issues.

SENIOR SOLUTIONS ANALYST

ABU DHABI NATIONAL OIL COMPANY (ADNOC)
Abu Dhabi, UAE
09.2013 - 12.2015

• Led the successful implementation of complex solutions, resulting in a 5% improvement in overall system efficiency.
• Identified and implemented process improvements, streamlining workflows, and reducing project delivery times by 9%.

SYSTEMS ANALYST

ABU DHABI NATIONAL OIL COMPANY (ADNOC)
Abu Dhabi, UAE
09.2010 - 10.2013

• Achieved a 5% improvement in system efficiency and performance through effective analysis and optimization.
• Identified inefficiencies in existing processes and implemented improvements, leading to a 7% increase in overall workflow efficiency.
• Established and implemented rigorous testing processes, reducing the number of post-implementation issues by 5%.

APPLICATION ENGINEER

ABU DHABI NATIONAL OIL COMPANY (ADNOC)
Abu Dhabi, UAE
09.2008 - 09.2010

• Implemented customer feedback mechanisms, resulting in a 2% increase in overall customer satisfaction.
• Specialized in customizing applications to meet unique client needs, resulting in a 3% increase in client retention.

IT COORDINATOR

DEPA GROUP OF COMPANIES
Dubai, UAE
06.2007 - 09.2008

ANALYST PROGRAMMER

AL MANSOORI SPECIALIZED ENGINEERING
Abu Dhabi, UAE
08.2003 - 06.2007

PROGRAMMER

AL MANSOORI PRODUCTION SERVICES
Abu Dhabi, UAE
09.2001 - 08.2003

ASSISTANT OPERATOR

AL MANSOORI PRODUCTION SERVICES
Abu Dhabi, UAE
05.2001 - 09.2001

Education

Bachelor of Science - COMPUTER SCIENCE SPECIALTY C++ PROGRAMMING

City University of Seattle Washington
USA
09.1996 - 09.2000

Diploma - CERTIFIED MAINTENANCE AND RELIABILITY PROFESSIONAL (CMRP)

SOCIETY OF MAINTENANCE AND RELIABILITY (SMRP)
USA
07.2021 - 07.2021

Diploma - CERTIFIED RELIABILITY LEADER - (CRL)

UPTIME ELEMENTS ACADEMY
USA
03.2022 - 03.2022

Diploma - Business Objects Web Intelligence XI

New Horizons
Abu Dhabi,UAE

Skills

  • KPI Development and Management
  • Data Analysis and Visualization
  • Predictive and Preventive Maintenance
  • Root Cause Analysis (RCA)
  • Team Leadership
  • Safety and Compliance
  • Field System and Business Analysis
  • System Utilization
  • Effective Resource Management
  • Training Plans
  • Best Practice Concepts
  • Equipment History Analysis
  • Performance Measurement
  • Information Exchange Strategies and Software
  • Training
  • Business Process Analysis and Design
  • Performance Improvement
  • Maintenance Scheduling Discipline
  • Asset Integrity Assessment
  • Solution Design
  • Project Management
  • Requirement Gathering and Documentation
  • Software Development Methodologies
  • Quality Assurance and Testing
  • Technical Documentation
  • Problem-Solving and Strategic Thinking
  • Cross-Functional Collaboration

Technical Proficiencies

  • SAP Business Object
  • Power BI
  • SQL
  • Microsoft Excel

RCA Methadologies

  • 5 Whys: This is a simple but effective
  • Fishbone Diagram (Ishikawa or Cause-and-Effect Diagram)
  • Brainstorming and Affinity Diagrams

Certification

USA - Water Treatment Aug 2001

Etiquette House - Business Etiquette & Dress Code Feb 2006

ESR Technology - Integrity Requirements For New Assets Nov 2008

ESR Technology - AIMS (Level 4) - Train The Trainer Oct 2008

CREDO - Training On Credo5 Application Oct 2009

Focus Management Consultancy - Effective Communication Skills Workshop Nov2009

Spearhead Training - Problem solving & Decision Making Nov 2009

The Equity Engineering / USA - API RP 580/581 Risk-Based Inspection May 2010

The Equity Engineering / USA - Risk Based Inspection Technology & Implementation May 2010

BI-Cycle - BI-Cycle Configuration Training Aug 2010

TC (I&O)/ Integrity Dept. - Risk Based Inspection Software Training Oct 2010

Al Khwarizmi international College - Ms Project Training (Session 1) Jun 2012

Quality Middle East and Africa – Business Analysis and management Course Dec 2012

New Horizons - Business Objects Web Intelligence XI Dec 2013

Languages

English
Fluent
Arabic
Native
Ahmed Abdel Fattah Eissa