Methodical IT Project Manager with 7 years of experience successfully managing lifecycle projects. Maximising team productivity and deliveries through visionary strategy, expert coordination and diligent delivery.
Dependable IT professional with knack for orchestrating complex projects and enhancing team collaboration. Proficient in project planning and stakeholder management, coupled with strong problem-solving abilities. Committed to driving successful project outcomes and fostering innovation within team.
Adaptable individual with keen eye for detail and proactive approach, seamlessly integrating leadership abilities. Proficient in stakeholder management and agile methodologies, ensuring successful project delivery within scope and budget. Committed to driving impactful results and fostering innovation in my role.
Overview
23
23
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
IT project manager / Scrum Master
Emirates NBD Group
Dubai, UAE
01.2022 - Current
Delivered efficient project management by overseeing all phases of the Dashboards development lifecycle.
Led cross-functional teams for successful implementation of IT projects.
Streamlined communication with stakeholders for effective project delivery.
Developed detailed project plans to ensure timely completion of tasks.
Coordinated resource allocation, ensuring smooth progress towards project goals.
Monitored risk management processes for optimal mitigation of potential issues.
Managed vendor relationships, securing beneficial terms and conditions.
Implemented Agile methodologies to increase team productivity and efficiency.
Facilitated regular team meetings, promoting open communication amongst members.
Ensured quality assurance procedures were adhered to, maintaining high standards across all deliverables.
Achieved customer satisfaction by delivering projects within budgetary constraints and timelines.
Conducted post-project reviews with lessons learned incorporated into future strategies for continuous improvement.
Oversaw change requests, guaranteed minimal disruption to ongoing work levels.
Collaborated with stakeholders to define project scope, objectives and deliverables.
Facilitated regular team meetings and status updates, promoting clear communication and alignment.
Developed and maintained comprehensive project documentation, aligning with business objectives.
Project manager
Future Lifts Egypt
Cairo, Egypt
01.2017 - 10.2021
Enhanced project efficiency by streamlining communication channels.
Developed comprehensive project plans for successful execution and delivery.
Ensured effective resource allocation with meticulous project scheduling.
Expedited issue resolution to minimise delays in project timelines.
Planned,Executed and Managed the Manufacturing tasks and timelines.
Managed contracts and communications with multiple domestic and international vendors.
Supervised deliveries and installation of lifts at clients locations.
Maintained direct contact with clients during manufacturing process and post handover of the lifts.
Managed Maintenance teams schedules and processes.
Operations specialist
Spot Air Aviation
Cairo, Egypt
04.2015 - 09.2016
Streamlined operational procedures for improved efficiency.
Managed and coordinated project tasks to meet deadlines.
Orchestrated process improvements, enhancing productivity.
Led a dedicated operations team for superior results.
Took Charge of all outbound flights operations from Cairo to Germany and Italy
Allocated flights to respective teams for domestic and international flights.
Maintained communication between departments to ensure smooth operations.
Airport operations officer
Emirates Airlines Group | Dnata
Dubai, UAE
10.2012 - 12.2014
Managed airport operations for smooth functioning during peak times.
Enhanced customer satisfaction with swift resolution of complaints and issues.
Conducted risk assessments to ensure adherence to safety regulations.
Streamlined processes, resulting in efficient check-in and boarding procedures.
Coordinated with various teams to manage flight schedules effectively.
Ensured compliance with aviation laws through diligent monitoring and enforcement.
Provided training to staff members to enhance operational efficiency.
Liaised with airline representatives, fostering enhanced communication and cooperation.
Oversaw baggage handling procedures minimising loss or damage of passenger belongings.
Established robust communication channels enhancing inter-departmental coordination.
Marketing executive
Abu Dhabi Aviation LLC
Abu Dhabi, UAE
06.2010 - 06.2012
Set the plan for the organization's participation in the Dubai - Heli Show Exhibition along with the Marketing Manager and was involved throughout the execution process.
Developed the company's presentation
Helped with editing and finalizing various international contracts with the company.
Marketing executive
Etisal Events Management
Dubai, UAE
12.2008 - 05.2010
Utilised data analytics tools to monitor campaign performance and make necessary adjustments for maximising effectiveness.
Developed comprehensive marketing strategies to enhance brand visibility.
Organized the UAR Financial Brokerage Forum OCT 2008
Actively engaged in the setting up and coordination of the Arab Investment Forum March 2009
Co-operated with the Main Events Management Company that organized The Russian Roadshow NOV 2009
Boosted customer retention by implementing effective email marketing tactics.
Internship trainee
Mubasher Financial Brokerage
Dubai, UAE
04.2006 - 10.2008
Conducted in-depth market research to understand consumer behaviour.