Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Quote
Timeline
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AHMED AYYEUB HADJAB

AHMED AYYEUB HADJAB

SUPPORT SERVICES MANAGER
DUBAI

Summary

Self-motivated support service manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Support Services Manager

AL KUWAIT HOSPITAL
DUBAI
02.2023 - Current
  • Monitored employee and customer interactions to assess quality of service.
  • Prepared employee schedules for maximum coverage during key hours.
  • Coached employees through day-to-day work and complex problems.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Created organized filing system to manage department documents
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally
  • Prepared employee schedules for maximum coverage during key hours

English Teacher

MOHAMMED BOUDIAF UNIVERSITY
MSILA
09.2016 - 06.2019
  • Led interesting and diverse group activities to engage students in course material.
  • Prepared and implemented lesson plans covering required course topics.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Prepared comprehensive English curriculum for multiple classes.
  • Designed and facilitated group projects to foster teamwork and problem-solving skills.
  • Coordinated activities to encourage interest in reading.

Education

Master of Arts - LINGUISTICS - ENGLISH LANGUAGE

MOHAMED BOUDIAF UNIVERSITY
ALGERIA
09.2017 - 07.2019

Bachelor of Arts - English Language And Literature

SETIF 02 - UNIVERSITY
ALGERIA
09.2012 - 07.2015

Skills

    Contract Management

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Interests

Exercising and healthcare

Community service

Team or individual sports

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Support Services Manager

AL KUWAIT HOSPITAL
02.2023 - Current

Master of Arts - LINGUISTICS - ENGLISH LANGUAGE

MOHAMED BOUDIAF UNIVERSITY
09.2017 - 07.2019

English Teacher

MOHAMMED BOUDIAF UNIVERSITY
09.2016 - 06.2019

Bachelor of Arts - English Language And Literature

SETIF 02 - UNIVERSITY
09.2012 - 07.2015

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AHMED AYYEUB HADJABSUPPORT SERVICES MANAGER