Office Microsoft
Ahmed Elrefaey Mohamed
KFC Restaurant Manage
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Kfc Restaurant Manager
Kuwait food company (Americana)
dubai
10.2016 - Current
- Used coordination and planning skills to achieve results according to schedule.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed team communications and information for meetings.
- Participated in team-building activities to enhance working relationships.
Computer Teacher
government school
qena
06.2011 - 08.2016
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
- Invigilated and graded projects, quizzes and examinations.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Maintained orderly classroom stocked with appropriate supplies.
- Planned and implemented curriculum to teach up-to-date technology to [Number] students.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Designed classes on [Software] for [Type] students.
- Set up computers and networking systems and delivered step-by-step instructions on basic use.
Assistant Manager in KFC
Kuwait food company ( Americana )
dubai
10.2006 - 05.2011
- Increased customer satisfaction by resolving issues.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Onboarded new temps by entering employee information into systems.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Created plans and communicated deadlines to complete projects on time.
- Prepared variety of different written communications, reports and documents.
Education
Bachelor of Science - Computer Since
Faculty of Since
South Vally University 09.2000 - 06.2005
Bachelor of Science - Education
Faculty of Education
South Valley University ( Egypt ) 09.2012 - 06.2013
Skills
Managerial skills
undefinedSoftware
Data base and data entry
Timeline
Kfc Restaurant Manager
Kuwait food company (Americana)
10.2016 - Current
Bachelor of Science - Education
Faculty of Education
09.2012 - 06.2013
Computer Teacher
government school
06.2011 - 08.2016
Assistant Manager in KFC
Kuwait food company ( Americana )
10.2006 - 05.2011
Bachelor of Science - Computer Since
Faculty of Since
09.2000 - 06.2005
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