Summary
Overview
Work history
Education
Skills
Languages
Timeline
GeneralManager

AHMED MOHAMED ABDALLAH

ABUDHABI,UAE

Summary

[Job Title] with [Number] years of managerial experience. Holds extensive knowledge of [Type] industry operations. Strong strategic-planning and people-management skills. Results-focused [Job Title] offering [Number] years of progressive leadership experience. Transforms teams to drive financial and operational success. [Area of certification] qualified. High-energy Manager successful in building and motivating dynamic teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Customer-oriented General Manager with [Number] years of experience. Adaptive and deadline-oriented with capacity to execute multiple projects in high-stress environments. Meticulous leader and strategic planner with strong managerial acumen. Skilled [Job Title] enthusiastic about promoting company offerings to bring about dramatic business growth. Practiced in building loyal relationships and managing diverse conflicts by applying exceptional sales, organisational and prioritisation skills developed over [Number] years in field. Ambitious General Manager with over [Number] years of experience. Builds and retains high-performing teams. Skilled trainer and budget manager. Shares [Software] knowledge. Strategic [Job Title] with [Number] years of experience. Transforms organisations to deliver on revenue goals. Builds productive teams with inspirational leadership. Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations. Motivational leader with record of success in [Type] environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style. Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work history

General manager

INFINITY INTERNATIONAL FACILITES MANEGEMENT
Abu Dhabi, UAE
06.2021 - Current
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Resolved internal staff conflicts to mutual benefits of all parties involved.
  • Set policies and processes outlining expectations on employee behaviour at every level.
  • Recruited top-performing candidates to build staff retention and team performance.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Implemented effective customer service procedures to encourage positive feedback.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Tracked KPIs to drive profitability and target delivery.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Scheduled regular team meetings to discuss business updates, issues and recommendations.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Prepared and reviewed procedural documents for daily operations.
  • Developed and implemented budgetary and resource allocation plans.
  • Generated business, cost and employee reports to management.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Established budgets based on historical, current and forecasted business data.
  • Served as official representative of organisation to public groups or government agencies.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Put in place clear controls for financial administration and business management.
  • Monitored operations to assess and highlight results.
  • Directed day-to-day work of [Number] employees and motivated teams to exceed objectives.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Set strategic plans to govern functioning of [Type] operations.
  • Partnered with management team to optimise operations and reduce costs.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Created and led successful business culture focused on performance.

HR director

Infinity international facilities management
Abu Dhabi, UAE
02.2020 - 05.2021
  • Managed performance appraisal systems and policies.
  • Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
  • Oversaw recruitment process and onboarded [Number]+ new staff.
  • Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Organised company-wide team-building events to boost employee morale.
  • Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
  • Addressed employee conflicts, following corporate procedures for timely resolution.
  • Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
  • Advised senior management on employee corrective actions.
  • Wrote and maintained employee handbook covering company policies and mission statement.
  • Analysed market data to create competitive compensation and benefits packages.
  • Assessed new staff eligibility through rigorous reference and right-to-work checks.
  • Created succession plans and promotion paths for staff.
  • Advised line managers on correct disciplinary procedures for compliant issue resolution.
  • Educated line managers on policy and process changes for implementation.
  • Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
  • Recruited, hired and trained new employees to optimise profitability.
  • Used staff survey findings to implement enhanced working conditions and practices.
  • Reduced staff turnover through improved performance development programmes.
  • Improved business HR policies by guiding and collaborating with managers.
  • Led high-performing teams and developed organisational leadership capacity.
  • Monitored evolving regulatory changes and parameters to maintain operational compliance.
  • Maintained precise, detailed staff and company records for thorough reference.
  • Designed industry-leading employee engagement and recognition programmes.
  • Conducted workforce planning and benchmarking to meet company needs.
  • Held company-wide town hall meetings to convey updates.
  • Oversaw job fairs to bring in local talent for long-term and seasonal positions.
  • Provided strategic direction for human resources management team.
  • Developed bonus and incentive programmes to drive employee performance.

HR manager

Al Etihad Services Center
Abu Dhabi, UAE
12.2017 - 01.2020
  • Managed performance appraisal systems and policies.
  • Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
  • Oversaw recruitment process and onboarded [Number]+ new staff.
  • Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Organised company-wide team-building events to boost employee morale.
  • Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.

Project and operations manager

Advanced facilities management
Abu Dhabi, UAE
11.2014 - 11.2017
  • Used project management tools and techniques for positive, successful outcomes.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Implemented and maintained systems for successful planning and project management.
  • Monitored project spending and compiled budgets to develop business use cases.
  • Acted as single point of contact for stakeholders.
  • Assured project documentation followed internal quality standards.
  • Managed workforce planning, compiling information for informed decision-making.
  • Led technical delivery teams to deliver high-quality solutions within agreed timescales.
  • Deescalated internal conflict and implemented motivational techniques.
  • Recruited high-performing, reliable staff for improved team productivity.
  • Devised activity and service plans to meet customer requirements.
  • Forged working relationships with suppliers and negotiated purchasing conditions.
  • Directed and supervised front-of-house operations, upholding company standards.
  • Executed data-driven sales and marketing strategies to boost revenue.
  • Kept appropriate stock levels to meet operational needs.
  • Maintained excellent health and safety standards for continued compliance.
  • Monitored industry trends, adapting services to suit consumer demand.
  • Facilitated communication and collaboration across departments.
  • Actioned customer feedback to promote continued service improvement.
  • Stored transaction information securely for thorough financial reference.
  • Forecasted long-term business objectives.
  • Received and resolved customer complaints escalated by staff.
  • Briefed and motivated staff to deliver daily operational requirements.
  • Tracked expenses and business outgoings to remain within cashflow targets.
  • Established competitive pricing strategies to augment sales.
  • Oversaw bookings with accurate calendar management.
  • Scheduled shifts based on seasonal demands and staff availability.
  • Organised continuous facilities cleaning, minimising risk and maintaining professional appearance.

•Manage 155 Employee.

•Responsible for supervising the operation.

•Manage the mobilization for the projects.

•To ensure that the operation running smoothly.

• To ensure that staff attendance are monitored daily and replacement are available if someone is absent.

• Achieve the financial objectives in line with the strategic and operating plans, procedures and forecasts within the set parameters.

•Attend with clients complained, provide clients request ( As per the contract ).

•preparing monthly invoices.

•preparing P&L report ( profit and loss of the previous month ).

•Managing refresh training for staff duties and responsibilities line of communication.

• Adhere to the instructions and regulations of client ( As per the contract ).

• Arrange Monthly training for staff about job description.

• Ensure that all employees under control maintain the highest possible standard of personal hygiene and appearance of service personnel is maintained at the highest level.

•Conduct random inspections on personnel hygiene, cleanliness of uniforms.

Site visits ( ABU DHABI - AL AIN - WESTERN REGION ).


Assistant project manager

Securiguard Co
Abu Dhabi, UAE
12.2012 - 11.2014
  • Minimised cost of work performed through [Task] in order to achieve cost variance of [Number].
  • Collaborated across teams to align and deliver overarching business strategy.
  • Closely monitored progress of project through [Task], sharing developments with [Job title].
  • Innovatively managed [Type] resources to maximise efficiency and resolve [Type] challenges as they arose.

•Manage 75 Employees.

•Attend with clients complained, provide clients request.

•preparing monthly invoices.

• Adhere to the instructions and regulations of client .

• Ensure that all employees under control maintain the highest possible standard of personal hygiene and appearance of service personnel is maintained at the highest level.

  • Coordinated with [Job title], [Job title] and [Job title] to meet project specifications, solve complex logistical problems and surpass client expectations.
  • Assisted Project Manager in smooth running of daily activities by performing admin tasks such as [Task], [Task] and [Task].
  • Held [Timeframe] meetings to enhance seamless communication between [Number] skilled team members.
  • Took fully informed decisions by continuously collaborating with project stakeholders such as [Job title].
  • Increased project transparency by scheduling [Timeframe] meetings and recorded minutes using [Software].
  • Performed in-depth cost spending analysis to guide project activities, resulting in full adherence to [Type] budgets.
  • Successfully managed up to [Number] [Type] projects simultaneously.
  • Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
  • Led and motivated talented project teams, achieving targets within stipulated deadlines.
  • Developed analytics tools to track project progress and impact.
  • Built relationships with stakeholders through outstanding client management skills.
  • Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
  • Analysed industry trends to identify process improvements and business opportunities.
  • Drove client retention through quality project execution.
  • Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
  • Negotiated with suppliers to reduce costs.
  • Improved operations by generating project status reports and identifying issues for corrective action.
  • Designed project presentations and reports for executive teams.
  • Chaired project governance reviews and resolved challenges.
  • Managed desires and expectations for key stakeholders across numerous high-value projects.
  • Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
  • Determined project schedules and kept projects on track using proactive adjustments to workflow.
  • Minimised accidents and incidents with comprehensive health and safety procedures.
  • Achieved high client satisfaction through consistent delivery and communication.
  • Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
  • Built company reputation by managing and successfully delivering projects.
  • Tracked and communicated project status, timelines and action items from project inception to delivery.
  • Secured new business opportunities by conducting research and networking.
  • Reduced costs by allocating site resources and subcontractors for strict budget controls.
  • Interviewed and hired top-performing talent.
  • Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
  • Delivered on revenue targets and service KPIs.
  • Submitted performance feedback to stakeholders, keeping project teams on track.
  • Managed estimation processes by preparing bid packages, procurement plans and contract reviews.
  • Upheld quality excellence by monitoring and correcting work, delivering projects on time and to meticulous standards.
  • Managed scopes and deadlines using different project management methods.
  • Reduced downtime with effective scheduling and resourcing.
  • Delivered exceptional service to clients, maintaining relationships for future business opportunities.
  • Delivered projects on time and under budget through strict implementation and cost controls.

Project supervisor

Securiguard C
Abu Dhabi, UAE
09.2009 - 12.2012
  • Supervised [Number] [Type] projects ranging in value from £[Amount] to £[Amount] since [Year].
  • Planned project fieldwork through [Task], [Task] and [Task].
  • Worked with [Job title] to review [Type] budgets and forecasts to ensure all [Type] projects were completed under budget.
  • Supported [Type] team to deliver [Number]% of [Type] services within agreed timescales and allocated budget.
  • Assisted with proposal submission by performing [Task], [Task] and [Task].
  • Acted as central point of contact for [Number] [Type] stakeholders.
  • Assisted [Job title] with contract management and administration to secure best interests for company.
  • Defined Scope of Work for [Type] projects.
  • Exceeded [Type] performance expectations, capturing [Result].
  • Supervised full [Type] project lifecycle from inception to completion through [Action].
  • Motivated and empowered on-site [Type] team of [Number] using [Skill].
  • Employed [Area of expertise] expertise to prepare documented Method Statements for [Type] work.
  • Strategically prioritised up to [Number] [Type] jobs [Timeframe] to achieve [Result].
  • Played integral role through initial customer enquiry, project scoping, costing and quoting and project delivery.
  • Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
  • Led and motivated talented project teams, achieving targets within stipulated deadlines.
  • Drove client retention through quality project execution.
  • Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
  • Reduced costs by allocating site resources and subcontractors for strict budget controls.
  • Managed estimation processes by preparing bid packages, procurement plans and contract reviews.
  • Delivered projects on time and under budget through strict implementation and cost controls.
  • Designed project presentations and reports for executive teams.
  • Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
  • Minimised accidents and incidents with comprehensive health and safety procedures.
  • Tracked and communicated project status, timelines and action items from project inception to delivery.
  • Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
  • Built company reputation by managing and successfully delivering projects.
  • Improved operations by generating project status reports and identifying issues for corrective action.
  • Analysed industry trends to identify process improvements and business opportunities.
  • Delivered on revenue targets and service KPIs.
  • Determined project schedules and kept projects on track using proactive adjustments to workflow.
  • Chaired project governance reviews and resolved challenges.
  • Negotiated with suppliers to reduce costs.
  • Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
  • Managed scopes and deadlines using different project management methods.
  • Achieved high client satisfaction through consistent delivery and communication.
  • Reduced downtime with effective scheduling and resourcing.
  • Secured new business opportunities by conducting research and networking.
  • Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
  • Interviewed and hired top-performing talent.
  • Built relationships with stakeholders through outstanding client management skills.
  • Developed analytics tools to track project progress and impact.
  • Delivered exceptional service to clients, maintaining relationships for future business opportunities.
  • Submitted performance feedback to stakeholders, keeping project teams on track.
  • Upheld quality excellence by monitoring and correcting work, delivering projects on time and to meticulous standards.
  • Managed desires and expectations for key stakeholders across numerous high-value projects.

•Manage 195 Employees.

•preparing daily and monthly reports to the company, client and PSBD.

• Control of entry and exit buildings of the judiciary.

• Control inspection of doors.

•Maintain the system and security rules of the court.


Project engineer

DAR ALHANSA EL ENSHAIYA
CAIRO, EGYPT
07.2007 - 07.2009
  • Visited sites to check project progress and eliminate bottlenecks.
  • Completed construction goals safely on budget and to desired deadline.
  • Supervised and inspected work of [Number]+ contractors across construction sites.
  • Coordinated project resources, goals and activities, facilitating successful closure and handover.
  • Executed quality assurance activities, checking project results against client requirements.
  • Followed established organisational processes for work and task completion.
  • Reviewed designs, plans and reports to ensure constant compliance with project specifications.
  • Enforced health and safety protocols to minimise accidents and injury.
  • Created detailed project schedules, working closely with contractors to manage deadlines.
  • Produced project progress reports for stakeholder reviews and meetings.
  • Checked client requirements and generated solutions from identified needs.
  • Delegated and assigned tasks to teams for accountability purposes.
  • Monitored and escalated project risks reducing effects on project deliverables.
  • Identified and rectified quality issues, minimising operational disruption.
  • Used different troubleshooting strategies to locate and diagnose system faults.
  • Assessed effects of changes to project timelines, costs and resource requirements.
  • Designed devices uses in medical procedures to help patients manage symptoms.
  • Estimated costs, scheduling requirements and labor needs to produce engineering designs.
  • Used precise calculations to design internal components of optical systems.
  • Oversaw field projects implementing engineering designs and maintained strict compliance with specifications and applicable codes.
  • Investigated design failures in field to determine necessary corrections in future iterations.
  • Directed cost-effective construction of highly specialised equipment and machinery.
  • Created new designs for [Type] precision instrumentation.
  • Optimised workplace procedures for safety, developing and updating processes based on latest research.
  • Researched and developed engineering solutions to combat operational issues.
  • Assessed damage to advanced equipment, taking action to prevent reoccurrence.
  • Worked with production teams to facilitate smooth transition from design and testing to full-scale manufacturing.
  • Implemented policies and devices to improve workplace safety.
  • Tested and evaluated cutting-edge equipment to drive further development.
  • Recommended improvements to optimise precise manufacturing processes.
  • Applied engineering expertise toward development and optimisation of [Type] products.
  • Developed explosive ordnance materials for military use according to precise specifications.
  • Advised stakeholders on engineering procedures involved with [Area of expertise].
  • Perfected bespoke devices and individual components, completing projects to exact specifications.
  • Calculated values for structural engineering failures and determined how to safely handle affected zones.
  • Examined project plans and locations to identify and mitigate potential hazards.

Education

Bachelor of Fine Arts - Artistic Education

Helwan University
EGYPT

Skills

  • Project development
  • Deadline-oriented
  • Team oversight
  • Stakeholder relations
  • Just In Time stock control
  • Human resources management
  • Vendor relationships
  • Staff training/development
  • Sales planning and implementation
  • Business development
  • Team standards
  • Category oversight
  • Trend forecasting
  • Consistently meet goals
  • Product development
  • Skilled negotiator
  • Customer retention
  • Performance improvements
  • Customer service
  • Financial management
  • Relationship building
  • Client account management
  • Coaching and mentoring
  • Effective leader
  • Computer-savvy
  • Inventory control
  • Employee scheduling
  • Cross-functional team management
  • Dealership management
  • Project budgeting
  • Salesforce
  • Process automation
  • Goal Attainment
  • Exceptional interpersonal communication
  • Client relations
  • Staff development
  • Advertising and marketing
  • Timeline management
  • Conflict resolution
  • Operations management
  • Leadership and team building
  • External recruitment
  • Budget development
  • Sales expertise
  • Packaging and sanitation
  • Salary structure/compensation analysis
  • Recruiting and hiring
  • Networking abilities
  • Compensation/benefits administration
  • Organised and efficient
  • Recipes and menu planning
  • Recruitment
  • Strategies and goals
  • Food preparation and safety
  • Project scope
  • Employee development
  • Customer service-oriented
  • Budget governance
  • High-value project management

Languages

Arabic
Native
A1
English
Upper intermediate
B2

Timeline

General manager

INFINITY INTERNATIONAL FACILITES MANEGEMENT
06.2021 - Current

HR director

Infinity international facilities management
02.2020 - 05.2021

HR manager

Al Etihad Services Center
12.2017 - 01.2020

Project and operations manager

Advanced facilities management
11.2014 - 11.2017

Assistant project manager

Securiguard Co
12.2012 - 11.2014

Project supervisor

Securiguard C
09.2009 - 12.2012

Project engineer

DAR ALHANSA EL ENSHAIYA
07.2007 - 07.2009

Bachelor of Fine Arts - Artistic Education

Helwan University
AHMED MOHAMED ABDALLAH