AHMED MOHAMMED MURAD

Service-focused customer relations team member experienced in handling high call volumes with impeccable phone manner. Skilled in documentation, time management and multitasking. Customer-focused professional with track record of success in responding to customers' needs in accordance with procedures. Assertive yet polite individual with special talents in drumming up new business. In-depth knowledge of [Software] and [Software]. Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements

• A course in the Sharjah police general command
• A course in effective communication with clients
• Advantages of using e-commerce
• A course in photography skills development