Ahmed Nabil Mahdy

In Charge of the Rooms Division, leading Front Office, Housekeeping, Laundry, Engineering, and Recreation associates on the daily operation with high flow of arrivals departures. Main Areas of responsibility:

- Maximizing Rooms Revenue.

- In charge of Quality Assurance in the entire hotel, that includes:

- Monitoring GSS and holding weekly GSS meeting.

- Ensuring that the hotel is fully compliant with company’s Brand Standards.

- Improving Associates engagement to the department, hotel and company.

- Develop my team to have new supervisors and managers to lead the department in

the future.

- Have the manpower that is sufficient to provide guests with the experience they are

expecting while making sure payroll and make sure that it is cost effective to sup[port hotel financial goals.

- Creating and Implement Rooms Division SOP’s and standards.

- Control the cost and expenses to increase the Rooms’ departmental profit.

- Meet and exceed the Marriott Bonvoy enrolment goals.

In Charge of the Rooms Division, leading Front Office, Housekeeping and Laundry associates on the daily operation with high flow of arrivals departures. Main Areas of responsibility:

- Maximising Rooms Revenue.

- In charge of Quality Assurance in the entire hotel, that includes:

- Monitoring GSS and holding weekly GSS meeting.

- Ensuring that the hotel is fully compliant with company’s Brand Standards.

- Improving Associates engagement to the department, hotel and company.

- Develop my team to have new supervisors and managers to lead the department in

the future.

- Have the manpower that is sufficient to provide guests with the experience they are

expecting while making sure payroll and make sure that it is cost effective to sup[port hotel financial goals.

- Creating and Implement Rooms Division SOP’s and standards.

- Control the cost and expenses to increase the Rooms’ departmental profit.

- Meet and exceed the Marriott Bonvoy enrolment goals.

Responsible for the hospital’s Operations – non-medical departments, leading the day to day operations of the entire hospitals’ different areas

- In Charge of the following areas: Housekeeping – Laundry – Security – Health and Safety – Patient Relations – Public Relations - Purchasing – Stores

– Information Technology – Kitchen – Cafeterias – Maintenance – Projects.

- Control costs and expenses

- Maintain the hospital in good condition.

- Control payroll and make sure that we are properly manned to deliver the required

services.

- Implement the Infection Control policies and procedures.

- Was in charge of full hospital renovation project.

- Was in charge of adding a state of the art Radiology Centre

Handled the Full Renovated the endoscopy department and dental Clinic

• Responsible for the Rooms Department, leading the day to day operations of the entire rooms’ different areas
• Main Areas of responsibility:
• In Charge of the following areas: Front Office – Housekeeping – Laundry –
• Health Club – Spa – Loss prevention – Room Reservations
• Maximizing Rooms Revenue and Control costs and expenses
• Control payroll and make sure that we are properly manned to meet guest expectations
• Monitor the overall hotel performance and check the possibility of supporting the entire hotel to achieve the goals
• Improving Room Guest Satisfaction scores: Arrival, Departure, Room
• Cleanliness, Staff service overall, Spa and Health Club and increase the overall stay Experience for Guest
• Improving Associates engagement to the department, hotel and company
• Implement Company SOP and standards
• Maximize the compliance to the Brand Standards
• Meet and exceed the Marriott Rewards enrolment goals
• Develop my team to have new supervisors and managers to lead the department in the future.

• Responsible for the Front Office department, leading 92 associates on a day today very busy operation with high flow of arrivals departures
• Main Areas of responsibility:
• Maximizing Rooms Revenue
• Improving Arrival and Departure Experiences for Guest
• Improving Associates engagement to the department, hotel and company
• Implement Company SOP and standards
• Maximize the compliance to the Brand Standards
• Control the cost and expenses to increase the departmental profit in coordination with Housekeeping department
• Meet and exceed the Marriott Rewards enrolment goals
• Control payroll and make sure that we are properly manned to meet guest expectations
• Develop my team to have new supervisors and managers to lead the department in the future.

• Responsible for the Training activities in the hotel as well as the quality assurance: BSA and GSS
• Supported OPS Departments in meeting their goals and achieving their targets through continuous training
• Managed to enrol 80% of the associates in the English Course provided by
• Ministry of Tourism
• Supported and helped Human Resources department in their daily
• Operations.