To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Hi, I’m
AHNAF MUSTAQ
DUBAI
Summary
Overview
1
year of professional experience
1
Certificate
Work History
Fly DubaiDubai
On Job Training
10.2022 - Current
Job overview
- Familiar with AIMS,LIDO,SABRE,EFOS,SITATEX
- METAR/TAF/SIGMET/NOTAM/ASHTAM/SIGWX
- ACARS/CPDLC
- Civil Air Law and Regulations
- Aircraft Mass (Weight) and Performance Knowledge
- ACARS / CPDLC
- Civil Air Law and Regulations.
- Aircraft Mass (Weight) and Performance Knowledge.
- Transportation of Dangerous Goods by Air.
- Flight Monitoring.
- Meteorology,
- Air Traffic Management
- Human Factors, Security.
- Monitored movement of aircraft to minimize delays and maximize safety.
- Monitored flight and duty times, coordinated schedules and recorded changes in master schedule.
- Evaluated weather trends along routes and notified flights of adverse weather conditions.
- Analyzed flight plans to determine best choice for weather conditions, mechanical issues and other unexpected problems.
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Sena Lubricants Chittagong
Chief Operating Officer
10.2021 - 01.2022
Job overview
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Holister International Bangladesh Chittagong
Operating Officer
05.2021 - 08.2021
Job overview
- Established New Employee and Company policies to promote company culture and vision.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Nanjing University of Aeronautics and Astronautics Nanjing
Teaching Assistant
10.2020 - 12.2020
Job overview
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Worked under direction of licensed teacher in and outside of classroom.
FCTA Non Profit Organization Nanjing
Teaching Assistant
09.2019 - 12.2019
Job overview
- Set up visual aids, equipment and classroom displays to support disabled children's lesson delivery.
- Tutored students in reading, language arts and other subjects.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Promoted physical, mental and social development using classroom games and activities.
United Nations Youth & Students Association of Bangladesh Dhaka
Delegate
08.2021 - 08.2021
Job overview
- Identified, researched and tracked legislative issues relevant to current public issues.
- Prioritized tasks to complete on time or ahead of schedule.
- Attended legislative and regulatory hearings to report information.
- Conducted legislative research on wide range of topics.
- Gathered opinions and support from grass-roots supporters to solidify group position.
NUAA Model United NationsNanjing
Delegate
05.2019 - 05.2019
Job overview
- Developed Model referral program to maintain long-term patient wellness.
- Strengthened base and presented united front in opposition to civilian issues.
- Built partnerships with related countries to develop support and gain greater attention for important issues.
Education
Nanjing University of Aeronautics And AstronauticsNanjing,China
BSc. Aeronautical Engineering from Undergraduate
06.2022
University Overview
Emirates Aviation UniversityDubai,UAE
Flight Dispatcher Initial Course from Professional Training
08.2022
University Overview
Cider International SchoolChittagong,Bangladesh
A Levels from High School
06.2017
University Overview
Cider International SchoolChittagong,Bangladesh
O Levels from Middle School
06.2015
University Overview
Skills
- AUTOCAD,SolidWorks,CATIA and other Airplane Designing Software
- Upbeat and Positive Personality
- Understanding Customer Needs
- Call Documentation
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Data Entry and Maintenance
- Report Preparation
- Document Conversion
- Call Transfers
- Customer Service and Assistance
- Online Chat
- Customer Information Databases
- Answering Emails
- Generating Receipts
- Assisting Dispatch
- Critical Thinking
- Livechat Messaging
- Recommending Solutions
- Cultural Awareness
- Administrative and Office Support
- Excellent Attention to Detail
- Team-Oriented and Cooperative
- Document and Records Management
- Proactive Self-Starter
- Skilled in Microsoft Office
- Compliance Training
- Flexibility Training
- Training Materials
- Flight Training
- Have an intention in group work
- Customer Handling
- Product Handling
- Software Management
- Optimistic, confident and helpful
- Have the ability to work under pressure
- Excellent Communication Skill
- Effective Time Management
- Ability to interact Briefly &Effectively
- Ability to Work in a busy environment
- Ability to write and proof read various types of documents
Additional Information
Additional Information
Residence Visa (Expiry 2024) Emirates ID: 784-1998-4692879-6
Certification
- Certified Flight Dispatcher [Emirates Aviation University] - August 2022
- IELTS : 6.5 [Expiry 2024,British Council]
- National,International Voluntary Certificates [UNDP,UNICEF,YOUTH VOICE].
- German Language A1 Training [De Sprache]- September 2017
Languages
Chinese (Mandarin)
Elementary (A2)
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
German
Beginner (A1)
Hindi
Bilingual or Proficient (C2)
Timeline
On Job Training
Fly Dubai
10.2022 - Current
Chief Operating Officer
Sena Lubricants
10.2021 - 01.2022
Delegate
United Nations Youth & Students Association of Bangladesh
08.2021 - 08.2021
Operating Officer
Holister International Bangladesh
05.2021 - 08.2021
Teaching Assistant
Nanjing University of Aeronautics and Astronautics
10.2020 - 12.2020
Teaching Assistant
FCTA Non Profit Organization
09.2019 - 12.2019
Delegate
NUAA Model United Nations
05.2019 - 05.2019
Nanjing University of Aeronautics And Astronautics
BSc. Aeronautical Engineering from Undergraduate
Emirates Aviation University
Flight Dispatcher Initial Course from Professional Training
Cider International School
A Levels from High School
Cider International School
O Levels from Middle School
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