Summary
Overview
Work history
Education
Skills
Languages
certificate
Timeline
Hi, I’m

Ahtasham Liaqat

Dubai,United Arab Emirates
Ahtasham Liaqat

Summary

Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements

Overview

8
years of professional experience

Work history

AZADEA GROUP, ZARA
DUBAI

CUSTOMER SERVICES ASSITANT
03.2022 - Current

Job overview

  • Receive merchandize and count it physically and electronically in order to ensure accuracy of information
  • Inspect the quality of the received products looking for damaged or wrong items and report discrepancies to the hierarchy
  • Assist Sales Associates in replenishing stocks in order to ensure availability of products at all times
  • Organize and arrange merchandize according to items characteristics and set standards
  • Maintain knowledge of new sales policies, promotions, and other specific issues as needed.

SHAHZAD FABRICS (PVT) LIMITED
GUJRANWALA

Administrative Assistant
09.2017 - 12.2019

Job overview

  • Handling administrative requests and queries from senior managers
  • Organizing and scheduling appointments with admin software
  • Planning meetings and taking detailed minutes

SHAHZAD FABRICS (PVT) LIMITED
GUJRANWALA

Assistant Store Manager
07.2015 - 08.2017

Job overview

  • Receiving and inspection of products
  • Inventories items
  • Maintains correct quantities of items on shelves
  • Preparation of items for shipment
  • Contribution to team effort by accomplishing related tasks as needed.

Education

Edoxi Training Institute

Certified Human Resources Professional (CHRP)

University overview

university of Sargodha
pakistan

BS (Hons) from Psychology

University overview

Skills

  • Strong Communication Skill
  • Multicultural Awareness
  • Computer Operations Skill
  • Conflict resolution
  • Staff development
  • Customer relations
  • Complaint resolution

Languages

English
Fluent

certificate

certificate

 Certificate of Presenting a Research paper in 1st Scientia Academia Conference 2019 - University of Technology, Malaysia.
 Certificate of Psychological First Aid and Psychological Support - UNICEF.
 Certificate of Leading Beyond the COVID-19 Health Care Crisis - Harvard Medical School.
 Certificate of Coping with Stress of Corona Virus - Harvard Medical School.
 Certificate of Source Code: Hypnotherapy to let go of limiting beliefs.
 Certificate of Information Technology. 

Timeline

CUSTOMER SERVICES ASSITANT
AZADEA GROUP, ZARA
03.2022 - Current
Administrative Assistant
SHAHZAD FABRICS (PVT) LIMITED
09.2017 - 12.2019
Assistant Store Manager
SHAHZAD FABRICS (PVT) LIMITED
07.2015 - 08.2017
Edoxi Training Institute
Certified Human Resources Professional (CHRP)
university of Sargodha
BS (Hons) from Psychology

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Ahtasham Liaqat