Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aida Kubanychbekova

Aida Kubanychbekova

Summary

Seasoned international customer service extensive nine-year tenure in the field. Focus on of individual customer needs and expectations. Ensuring utmost customer satisfaction within company regulations. Recognized for fo strong customer relationships, adeptly addressing concerns

Overview

9
9
years of professional experience

Work History

Flight Attendant

Flydubai airlines
03.2022 - Current
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.

Flight Attendant

Airarabia airlines
05.2019 - 03.2022
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.

Hostess

Pierre's Bistro & Bar restaurant (IHG hotels in Festival City)
02.2018 - 11.2019
  • Greeted customers warmly upon arrival and provided friendly and warm experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Communicating with customers and restaurant staff to guarantee that any concern were promptly addressed and guest left happy

Waitress

Equestrian lounge
01.2017 - 01.2018
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Receptionist

Alliance Greenwood Hotel
09.2014 - 07.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Specialist in Community College - Taxation

Bishkek Financial And Economic College
Bishkek,Kyrgyzstan
07.2014

Skills

  • Microsoft Word
  • Public Speaking
  • Hospitality Service Expertise
  • Customer Care
  • Emergency Situations Management
  • Guest Services
  • Guest Satisfaction
  • Customer Consulting

Languages

Russian
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Flight Attendant

Flydubai airlines
03.2022 - Current

Flight Attendant

Airarabia airlines
05.2019 - 03.2022

Hostess

Pierre's Bistro & Bar restaurant (IHG hotels in Festival City)
02.2018 - 11.2019

Waitress

Equestrian lounge
01.2017 - 01.2018

Receptionist

Alliance Greenwood Hotel
09.2014 - 07.2016

Specialist in Community College - Taxation

Bishkek Financial And Economic College

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Aida Kubanychbekova