Aiman Ahmed
Dubai,UAE
Summary
I am an Ambitious, self-motivated, reliable, responsible and hard working person , Always seeking for a challenging position and ready to be part of growing team to lead institution into bright and profitable future with more than 7 years of experience in Trade finance, Payments & SWIFT Operations
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
SWIFT & Trade finance Professional Trainer
WeGrow Training Center
Khartoum, Sudan
05.2022 - Current
- Analyses training needs to determine learning styles and skills shortages.
- Identified skills and knowledge gaps, tailoring workshops appropriately.
- Defined and documented learning outcomes to monitor program success.
- Assigned training exercises and skill assessments to newly hired employees.
- Prepared training materials and supplemental aids to support employee comprehension.
- Developed effective training manuals, modules and teaching aids.
- Coordinated individual training sessions to support new hire orientation and retention.
Head Of SWIFT Operations
Bank of Khartoum
Khartoum, Sudan
10.2021 - Current
- Responsible for the overall operations, service delivery, and regulatory compliance of SWIFT Requirements.
- Ensures the maintenance of daily, weekly and monthly reporting of departmental activity, including volumes, turnaround times, and error levels
- Elevated daily SWIFT operations to consistently meet department KPIs.
- Increased productivity by mentoring and motivating SWIFT team.
- Apply New Features & Upgrades in SWIFT platforms to ensure that our financial institution comply with SWIFT requirement. - SWIFT control reports.
- Customer Security Program (CSP) assessment fulfillment jointly with related department.
- Ensured effective capture and application of SWIFT data to drive process improvement.
- Oversaw integration of SWIFT solutions.
- Minimized discrepancies by effectively training employees on best practices, policies and procedures in SWIFT.
- Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
- Reduced costs and improved operations by analyzing processes and customer feedback.
- Partnered with internal teams to develop new operating opportunities to enhance service delivery.
- Communications & management with Vendors.
- Monitor SWIFT systems and ensure that the process of sending and receiving messaging HUB
- Work as Project Functional Manager in project of upgrade SWIFT ISO 20022 CBPR+ & installation of Translator platform
Trade Finance Supervisor
Bank of khartoum
Khartoum , Sudan
04.2015 - 10.2021
- Documentary collection's under URC522
- Documentary credits & Standby letter of credit operation's under UCP600 , ISBP745, ISP98 & URR725
- Trade operations in Free Zone Branch and Remittances.
- Prepare Daily report's for remittances, export proceeds and other.
- Managed timely and accurate reporting of various financial transactions and information for detailed analysis.
- Managed staff rotas, planning workloads effectively and strategically.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Dealt with customer complaints and rectified trade transactions issues.
Intern Trainee
Omdurman national bank
Omdurman, Sudan
11.2014 - 12.2014
- Placed orders for customer checks and verified starting numbers.
- Opened new accounts and explained featured benefits and monthly fees.
- Reconciled cash drawers and daily transaction records to support accuracy.
- Explained bank services, financial products and applicable fees to customers.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Counted and packaged currency and coins.
- Identified and mitigated potential fraud and transaction risks.
- Issued certified cheques to serve customer needs.
- Suggested additional products and services matching customer needs.
Education
Bachelor of Science - Banking & Financial
Sudan Academy for Banking & Financial Sciences
Khartoum / Sudan 04.2008 - 11.2013
Skills
- Safety processes and procedures
- Account management
- Daily workflows
- Staff education and training
- Creative problem-solving
- Technical Support
Certification
- Certified Documentary Credit Specialist CDCS®
The London Institute of Banking & Finance (England)
- Certified Foreign Trade Specialist (CFTS)
Sudan Academy For Banking & Financial Sciences (Sudan)
- Certified Islamic Banker Certificate (CIB)
General Council for Islamic Banks &Financial
Languages
English
Intermediate
Arabic
Fluent
Timeline
SWIFT & Trade finance Professional Trainer
WeGrow Training Center
05.2022 - Current
Head Of SWIFT Operations
Bank of Khartoum
10.2021 - Current
Trade Finance Supervisor
Bank of khartoum
04.2015 - 10.2021
Intern Trainee
Omdurman national bank
11.2014 - 12.2014
Bachelor of Science - Banking & Financial
Sudan Academy for Banking & Financial Sciences
04.2008 - 11.2013
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