Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
TruckDriver
Aiman John Ali El-Ihaimir

Aiman John Ali El-Ihaimir

Dubai,UAE

Summary

Professional Limousine Driver with extensive driving experience. Navigates optimum routes for continued customer satisfaction. Maintains safe, clean and reliable vehicle.

Focused Limousine Driver talented in route planning and GPS navigation. Avoids congested traffic to maintain timely route completion and support customer loyalty.

Reliable driver talented in promoting customer satisfaction through safe and timely transportation. Communicates with dispatch personnel and customers to report delays and mage expectations.

Reliable, safety-conscious, alert individual. Communicates politely and delivers excellent customer service. Uses exceptional time-management and navigation skills to maximise routes.

Experienced in giving passengers safe, reliable transport. Careful to follow rules governing vehicle operations, speed and maintenance. History exceeding passenger expectations with service quality and speed.

Hard-working Limousine Driver with strong organisational skills. Achieves company goals through exceptional planning and prioritization.

Motivated Limousine Driver with 20 years of experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

22
22
years of professional experience
6
6
years of post-secondary education

Work History

Limousine driver

Addison Lee
London, United Kingdom
10.2012 - Current
  • Checked oil and tyre pressure to support reliable vehicle function.
  • Managed vehicle maintenance and repairs to deliver stable service.
  • Arrived on time to customer appointments, maximising service efficiency.
  • Applied local road knowledge to identify best routes and avoid traffic.
  • Delivered mobility assistance for passengers with disability.
  • Achieved high customer ratings on mobile booking systems.
  • Delivered outstanding customer experiences with friendly and professional approach.
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Offered flexible schedule to meet company and customer needs.
  • Kept vehicles spotlessly clean and tidy for maximum customer comfort.
  • Escorted elderly passengers and those with limited mobility from door-to-door.
  • Kept strict schedules to efficiently serve regular clients.
  • Stored passenger luggage and personal items to prevent damage.
  • Utilised GPS navigation systems to optimise route planning.
  • Answered, scheduled and responded to reservation calls promptly and professionally.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Upheld high service standards to build customer loyalty.
  • Cared for customer safety by dropping off at secure locations.
  • Transported multiple passengers per shift efficiently and safely.

Taxi driver

Metro Cars
London, United Kingdom
05.2002 - 10.2008
  • Delivered mobility assistance for passengers with disability.
  • Answered, scheduled and responded to reservation calls promptly and professionally.
  • Determined and collected fares according to meters.
  • Delivered outstanding customer experiences with friendly and professional approach.
  • Upheld high service standards to build customer loyalty.
  • Offered flexible schedule to meet company and customer needs.
  • Arrived on time to customer appointments, maximising service efficiency.
  • Kept strict schedules to efficiently serve regular clients.
  • Applied local road knowledge to identify best routes and avoid traffic.
  • Cared for customer safety by dropping off at secure locations.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Utilised GPS navigation systems to optimise route planning.
  • Checked oil and tyre pressure to support reliable vehicle function.
  • Escorted elderly passengers and those with limited mobility from door-to-door.
  • Kept vehicles spotlessly clean and tidy for maximum customer comfort.
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Stored passenger luggage and personal items to prevent damage.
  • Booked rides using mobile service applications.
  • Transported multiple passengers per shift efficiently and safely.
  • Achieved high customer ratings on mobile booking systems.
  • Managed vehicle maintenance and repairs to deliver stable service.

Taxi dispatcher

Metro Cars
London, United Kingdom
05.2002 - 10.2008
  • Entered customer information into dispatch system to effectively assess nearby drivers and deliver timely service.
  • Answered calls efficiently and professionally, gathering accurate booking information to ensure appropriate taxi dispatch.
  • Used exceptional communication and relationship-building abilities to provide outstanding customer service throughout taxi booking processes.
  • Communicated regularly with drivers, updating system to ensure accurate alignment between jobs.
  • Provided accurate customer quotes and fare estimations for continued clarity of service.
  • Used dispatch system to communicate with drivers, monitoring job progress in line with service demands.
  • Processed advanced and specialist bookings effectively and efficiently, updating diaries with necessary information.
  • Ensured smooth-running, timely dispatch of customer jobs through, for faultless service ratings.
  • Updated load manifests with required details for regional, national and international transport.
  • Maintained clean and accurate records of transport activities.
  • Dispatched personnel and transport vehicles based on current demand and load requirements.
  • Arranged reliable and smooth passenger services to maximize customer loyalty.
  • Created passenger lists for routes and maintained required level of documentation.
  • Made time-sensitive decisions to keep transport services running on-time and meet objectives.
  • Tracked factors impacting planned routes and adjusted strategies to maintain targets.
  • Managed transport schedule for on-time delivery and optimized use of available resources.
  • Fielded inquires from customers, answered questions and promoted available services.
  • Compiled transport data and created reports for management review and decision-making on a daily basis.
  • Investigated and resolved issues with transport services.

Education

Diploma - Electrical Engineering

Kings Lynn Technology Collage
Kings Lynn
08.1996 - 08.1999

High School Diploma - High School

New Khartoum High
Khartoum, Sudan
07.1993 - 04.1996

Skills

  • Professional manner
  • Passenger assistance
  • Vehicle maintenance
  • Adaptable nature
  • Reservation management
  • Clean driving record
  • Maintenance needs
  • Mobile platforms
  • Safety regulations
  • Highway Code compliance
  • Road safety
  • Door-to-door assistance
  • Urban driving
  • Private hire driving
  • Customer service

Languages

English
Native
Arabic
Native

Accomplishments

  • Installed and maintain networking for a company with 20 terminals for 4 years.
  • Implemented Managing process, streamlining work and increasing efficiency 72%.
  • Supervised team responsible for executing well on projects, leading to 37% increased revenue.

Timeline

Limousine driver

Addison Lee
10.2012 - Current

Taxi driver

Metro Cars
05.2002 - 10.2008

Taxi dispatcher

Metro Cars
05.2002 - 10.2008

Diploma - Electrical Engineering

Kings Lynn Technology Collage
08.1996 - 08.1999

High School Diploma - High School

New Khartoum High
07.1993 - 04.1996
Aiman John Ali El-Ihaimir