aimen zaki bourebouhat
Dubai
Summary
Experienced and customer-focused Head Waiter / Senior Waiter with over 3 years of expertise in fine dining and hospitality service. Skilled in supervising waitstaff, delivering high-quality guest experiences, and ensuring smooth restaurant operations. Strong knowledge of food & beverage service, excellent communication skills, and proven ability to handle VIP guests and busy environments (event and kids birthday party ) Multilingual (Arabic, English, French) with a professional appearance and commitment to service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Waiter
L ETO RESTAURANT AND CAFE
Dubai, uae
11.2025 - Current
- Greet the guest warmly and ensure a welcoming atmosphere.
- Present the menus, explain the dishes, and make recommendations based on guest preferences.
- Take orders accurately and ensure timely service of food and beverages.
- Resolved guest complaints with professionalism, ensuring satisfaction and escalating issues when necessary.
- Coordinated with kitchen and bar staff to deliver timely and accurate service, enhancing overall guest experience.
- Processed transactions using POS systems and handled cash and credit payments.
- Coordinate with waitstaff to maintain smooth service flow.
- Lead and motivate junior waiters during service hours.
- Train new staff on service standards, menu knowledge, and guest interaction.
Head Waiter
SANSATION RESTAURANT
Dubai
11.2023 - 10.2025
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies.
- Prepare tables by setting up linens, silverware
- Communicate order details to the Kitchen Staff.
- Serve food and drink orders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain a tidy dining area.
- Directed team activities during events, including weddings and children's birthday parties.
Waiter
MAGIC HOUSE RESTAURANT
Constantine, algeria
12.2021 - 08.2022
- Receiving customers and helping them choose the right table.
- Provide a list of available foods and drinks.
- Provide detailed information on ingredients and potential food allergies.
- Preparing tables and making sure of the appropriate number of utensils, water bottles and the rest of the dining table equipment.
- Communicate the details of orders to the kitchen staff.
Education
Biotechnology - bachlor degree
University Freres Mentouri Constantine 1
algeria 01-2019
Baccalaureate - science
Senior High School Bouhali said
constantine algeria 01-2015
Skills
- Food and Beverage knowledge
- Fine dining service
- Order taking
- Upselling techniques
- Table setup
- Cash handling
- Guest service
- Customer satisfaction
- Training
- Teamwork
- Problem solving
Certification
- [Certification on Basic and Safety Service- food Service Training] 2026 dubai
Timeline
Head Waiter
L ETO RESTAURANT AND CAFE
11.2025 - Current
Head Waiter
SANSATION RESTAURANT
11.2023 - 10.2025
Waiter
MAGIC HOUSE RESTAURANT
12.2021 - 08.2022
Biotechnology - bachlor degree
University Freres Mentouri Constantine 1
Baccalaureate - science
Senior High School Bouhali said