Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aiperi Seiitkazyeva

Aiperi Seiitkazyeva

Dubai

Summary

Dynamic professional with a robust background in the hospitality industry, offering proven expertise as an Executive Assistant and Assistant Reception Manager. Skilled in food and beverage operations, hotel management, and event coordination, with a commitment to delivering exceptional customer service. Eager to leverage technical skills and industry knowledge in a challenging work environment that fosters growth and innovation. Aiming to contribute to team success while continuously refining abilities to meet evolving business needs.

Overview

7
7
years of professional experience

Work History

Sales and Client Relation Executive

HBS Prive Vaults
04.2025 - Current
  • Build and maintain strong, lasting relationships with HNWI and VIP clients, gaining a deep understanding of their unique needs and preferences.
  • Ensure high level of customer satisfaction through excellent service.
  • Actively seek inputs from customers and efficiently address complaints to reinforce service standards.
  • Provide support in VIP events and ensure proper follow up with clients as needed.
  • Adhere to the standards of operations.
  • Assess customers’ needs and provide assistance and information on the service.
  • Maintain correspondence with a list of established clients and develop new clients

Executive Assistant and Asst Reservation Manager

Tan Cha Restaurant/ Michelin Guide 2022/23/24
11.2021 - 03.2025
  • Handling expense reports and diary management
  • Ensure he is kept to date on his on his daily schedule at all times.
  • Handle sensitive and confidential information, remaining professional at all times.
  • Alerted management reported customer issues. Ask satisfaction of the guest.
  • Demonstrating a high level of discretion and confidentiality in handling sensitive information.
  • Handling correspondence and communication, including phone calls, emails, and drafting documents.
  • Communicating with concierges, travel agencies, and other partners to attract more customers to the venue and promote the restaurant at a high level.

Head Hostess/Reservation

The Hidden Bar
11.2020 - 10.2021
  • Guarantee the proper welcome and presentation of the menu.
  • Addresses and resolves customer concerns and complaints.
  • Monitor weekly responsibilities and make sure they are completed.
  • Proactively engage with guests to confirm satisfaction with service, food and drinks.

Guest Relation Executive

Pierchic Restaurant
01.2019 - 08.2020
  • Answer all inquiries through emails and phone calls.
  • Prepare all the menus for operation and follow up on the daily updates.
  • Handle all cases related to guest courteously and professionally.
  • Plan and organized reservation on the restaurant seating chart.

Education

Bachelor degree - Linguistic

International University of Kyrgyzstan
Bishkek
07.2016

Skills

  • MS Word
  • Outlook
  • Excel
  • Confidentially
  • Sensitive information
  • Teamwork
  • Well organized
  • Time managing
  • Attention to detail
  • Communication
  • Zoho
  • Stripe
  • Payment Network

Languages

English
Russian

Timeline

Sales and Client Relation Executive

HBS Prive Vaults
04.2025 - Current

Executive Assistant and Asst Reservation Manager

Tan Cha Restaurant/ Michelin Guide 2022/23/24
11.2021 - 03.2025

Head Hostess/Reservation

The Hidden Bar
11.2020 - 10.2021

Guest Relation Executive

Pierchic Restaurant
01.2019 - 08.2020

Bachelor degree - Linguistic

International University of Kyrgyzstan

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Aiperi Seiitkazyeva