AISHA ALI
Alzorah Beach Resort Staff Accomodation,United Arab Emirates
Summary
Dedicated Childcare Professional with extensive experience in early childhood engagement and safety within premium environments. Proven ability to design and lead creative, educational activities for diverse groups of children while maintaining strict safety protocols. Strong communicator skilled in building trust with parents and supporting child development through play based learning.
Overview
5
5
years of professional experience
Work history
Kids Club Attendant
Al Zorah Beach Resort
Ajman, United Arab Emirates
2026.03 - Current
- Develop and implement daily age appropriate activities including arts, crafts, and storytelling to foster creativity and cognitive development.
- Maintain safety record by monitoring play areas, ensuring equipment are sanitized, and following strict Child Protection protocols.
- Successfully manage groups of children with varying needs, ensuring positive, inclusive, and engaging environment.
- Act as primary point of contact for parents, providing detailed updates on their child’s engagement, behavior, and well being.
- Provide specialize one on one supervision and Babysitting Care tailoring activities to meet specific developmental stages of each child.
Kids Club Attendant
Anantara The Palm Dubai Resort
Dubai, United Arab Emirates
2023.12 - 2026.02
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Improved efficiency and productivity by acquiring new skills.
Front Office Receptionist
Villa Rossa Kempinski
Nairobi, Kenya
2022.06 - 2023.10
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Compiled daily reports on guest arrivals, departures, and financial transactions for management review.
- Responded to email inquiries promptly, delivering clear and concise information to address queries.
- Monitored inventory of front desk supplies, placing orders in timely manner to avoid shortages.
- Implemented feedback received from guests to improve service quality and guest experience continually.
- Facilitated smooth communication between front office and other departments to enhance guest services.
- Coordinated with housekeeping to maintain high standards of room readiness and guest satisfaction.
Restaurant Hostess
Muthaiga Golf Club
Nairobi
2021.05 - 2022.04
- Greeted new customers and offered immediate seating assistance.
- Trained new hostesses on restaurant procedures, emphasising customer service excellence and efficiency.
- Proactively engaged with guests to confirm satisfaction with service, food and drinks.
- Managed waiting list and communicated information to guests about availability of tables, providing exceptional customer service.
- Managed reservation system efficiently, accommodating guest preferences and special requests whenever possible.
- Reviewed daily reservations, preparing for VIP arrivals and any special arrangements needed.
Waitress Intern
Sarova Stanley Hotel
Nairobi
2020.11 - 2021.04
- Took orders accurately and delivered food and drinks promptly.
- Ensured tables were clean, organized, and well-stocked.
- Maintained friendly and professional attitude under pressure.
- Assisted colleagues during busy periods, fostering team-oriented atmosphere to improve overall service.
- Processed customer payments accurately, handling cash, credit card, and contactless transactions.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
Education
Certificate of Higher Education - Food Hygiene Certification
Kenya coast National Polytechnic
Mombasa KenyaBachelor of Science - Hospitality studies
Kenyatta University
Nairobi KenyaCertificate of Higher Education - Babysitter Leasons and Safety Training
Dubai police Academy
Dubai UAESkills
- Early Childhood Engagement
- Health & Safety
- Conflict Resolution
- Multi-Cultural Communication
Languages
English
Kiswahili
Hobbies and Interests
- Music
- Travelling
- Reading
Timeline
Kids Club Attendant
Al Zorah Beach Resort
2026.03 - Current
Kids Club Attendant
Anantara The Palm Dubai Resort
2023.12 - 2026.02
Front Office Receptionist
Villa Rossa Kempinski
2022.06 - 2023.10
Restaurant Hostess
Muthaiga Golf Club
2021.05 - 2022.04
Waitress Intern
Sarova Stanley Hotel
2020.11 - 2021.04
Certificate of Higher Education - Food Hygiene Certification
Kenya coast National Polytechnic
Bachelor of Science - Hospitality studies
Kenyatta University
Certificate of Higher Education - Babysitter Leasons and Safety Training
Dubai police Academy