Aisha Mohammed Ali Al Ali
Sharjah,UAE
Summary
Results-driven banking professional with over 11 years of progressive experience in the financial services industry. Proven expertise in retail banking, risk assessment and operations. Adept at delivering high-quality financial solutions and ensuring regulatory compliance. Committed to maintaining integrity, efficiency and excellence in all aspects of banking operations.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
Work History
Officer – Centralized Recovery & Collection
Sharjah Islamic Bank
Sharjah
03.2018 - 04.2025
- Prepared and transferred recovery cases to external agencies
- Reviewed write-off accounts and coordinated agency handovers
- Negotiated settlements and monitored agency performance
- Drafted and processed offer letters and payment agreements
- Maintained communication with clients and agencies for optimal results
- Sent formal reminders and follow-up notices to customers
- Managed reporting, account status tracking, and data updates
- Handled settlements for former staff and processed end-of-service cases
- Managed account holds, releases, and modifications
- Processed payments and settlements, updating system records accordingly
- Prepared detailed weekly and monthly reports for management
- Conducted reconciliations and managed internal blacklisting
- Updated Central Bank ratings and facilitated internal fund transfers
- Issued No Liability Certificates upon account clearance
Senior Processor – Centralized Recovery & Collection
Sharjah Islamic Bank
Sharjah
10.2013 - 02.2018
- Prepared documentation for police cases and legal actions
- Registered Interpol cases and followed up with authorities
- Managed court and police case statuses and system updates
- Allocated recovered funds from legal channels
- Issued release letters for law enforcement and legal use
- Coordinated with external lawyers, sharing defaulter information
- Sent notice letters to defaulting customers
- Handled internal and external mail operations and document filing
Education
Diploma - Information Technology
University of Sharjah – Community College
Skills
- Proficient in Microsoft Office Suite
- Comfortable with both Windows and Macintosh operating systems
- Fast and accurate typist
Languages
Arabic
Native
English
Advanced
References
References available upon request.
Objectives
To build a long-term career with a respected organization where I can apply my expertise, passion, and dedication to contribute to business success and work collaboratively in a dynamic, team-oriented environment.
Professional Development
- Integrated Marketing Diploma, Mastery Academy – Mar 2025
- Diploma in Artificial Intelligence for Business Administration, Mastery Academy – Apr 2025
- Managerial Leadership Course, Mastery Academy – Mar 2025
- Accounting for SMEs – In progress (2025)
- Financial Management for SMEs – In progress (2025)
- Digital Product Development – In progress (2025)
- Persuasion & Influence Skills – In progress (2025)
- Google Ads Course – In progress (2025)
Timeline
Officer – Centralized Recovery & Collection
Sharjah Islamic Bank
03.2018 - 04.2025
Senior Processor – Centralized Recovery & Collection
Sharjah Islamic Bank
10.2013 - 02.2018
Diploma - Information Technology
University of Sharjah – Community College
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