Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Aisha Hassan

Abu Dhabi,United Arab Emirates

Summary

Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner. Expertise and enthusiasm for outfit recommendations and visual merchandising.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Sales assistant

Viva Supermarket
Abu Dhabi, United Arab Emirate
04.2023 - Current

Sales assistant

Viva Super Market
Abu Dhabi, United Arab Emirates
04.2023 - Current
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Built strong relationships with regular customers for repeat business.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Utilised excellent communication skills to provide detailed product information.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Improved customer service by efficiently handling queries and complaints.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Assisted customers with product selection for optimal satisfaction.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Collaborated effectively with team members to meet sales targets.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Offered personalised shopping advice to enhance customer experiences.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Demonstrated products effectively leading to increased sales conversions.
  • Trained new staff members, fostering a supportive working environment.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Assisted customers in locating specific items to boost satisfaction.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Boosted product sales by offering selection guidance to customers.
  • Carried out active selling from initial customer greeting.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Tagged products quickly and accurately with price tags and stickers.
  • Prepared orders for customers with wrapped, bagged and boxed items.

Teacher

Pearl International High School
Kampala, Uganda
06.2022 - 02.2023
  • Organised school events such as sports day or concerts showcasing student talents beyond academics.
  • Prepared stimulating classroom displays, encouraged student creativity and interest in subject matter.
  • Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
  • Coordinated school trips, broadened the pupils' cultural exposure and understanding.
  • Boosted students' reading comprehension with creative teaching strategies.
  • Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.
  • Created inclusive classroom setting to ensure all students felt accepted and valued.
  • Utilised ICT tools, enhanced interactive learning experience in classrooms.
  • Assessed student progress, provided constructive feedback for improvement.
  • Led after-school clubs, facilitated students' participation in extracurricular activities.
  • Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
  • Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.
  • Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
  • Developed engaging lesson plans by applying knowledge of educational theories and methods.

Education

High School Diploma - Arts

Bombo Secondary School
Uganda
01.2015 - 12.2016

Bachelor's degree - Education

Kampala International University
01.2019 - 06.2023

Skills

  • Promotion implementation
  • Strategic selling techniques
  • Brand awareness promotion
  • Point of sale expertise
  • Demonstrations expertise
  • Bilingual or multilingual
  • Sales target achievement
  • Electronic point-of-sale systems
  • Price tagging
  • Successful up-selling
  • Initiative taking
  • Cash handling
  • Complaint handling
  • Visual merchandising
  • Brand Promotion
  • Sales reporting
  • Positive attitude
  • Product merchandising
  • Loss prevention strategies
  • Returns processing

Languages

English
Advanced
Arabic
Beginner

Affiliations

  • Travelling
  • Watching Movies
  • making friends

Timeline

Sales assistant

Viva Supermarket
04.2023 - Current

Sales assistant

Viva Super Market
04.2023 - Current

Teacher

Pearl International High School
06.2022 - 02.2023

Bachelor's degree - Education

Kampala International University
01.2019 - 06.2023

High School Diploma - Arts

Bombo Secondary School
01.2015 - 12.2016

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Aisha Hassan