Aisha Hassan
Abu Dhabi,United Arab Emirates
Summary
Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner. Expertise and enthusiasm for outfit recommendations and visual merchandising.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Sales assistant
Viva Supermarket
Abu Dhabi, United Arab Emirate
04.2023 - Current
Sales assistant
Viva Super Market
Abu Dhabi, United Arab Emirates
04.2023 - Current
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Built strong relationships with regular customers for repeat business.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Delivered exceptional after-sales service, encouraging repeat business.
- Utilised excellent communication skills to provide detailed product information.
- Conducted daily inventory checks to manage stock levels accurately.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Improved customer service by efficiently handling queries and complaints.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Assisted customers with product selection for optimal satisfaction.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Collaborated effectively with team members to meet sales targets.
- Managed till operations smoothly, reducing waiting time for customers.
- Offered personalised shopping advice to enhance customer experiences.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Demonstrated products effectively leading to increased sales conversions.
- Trained new staff members, fostering a supportive working environment.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Boosted product sales by offering selection guidance to customers.
- Carried out active selling from initial customer greeting.
- Helped customers obtain specialised help for refunds and exchanges.
- Tagged products quickly and accurately with price tags and stickers.
- Prepared orders for customers with wrapped, bagged and boxed items.
Teacher
Pearl International High School
Kampala, Uganda
06.2022 - 02.2023
- Organised school events such as sports day or concerts showcasing student talents beyond academics.
- Prepared stimulating classroom displays, encouraged student creativity and interest in subject matter.
- Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
- Coordinated school trips, broadened the pupils' cultural exposure and understanding.
- Boosted students' reading comprehension with creative teaching strategies.
- Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Utilised ICT tools, enhanced interactive learning experience in classrooms.
- Assessed student progress, provided constructive feedback for improvement.
- Led after-school clubs, facilitated students' participation in extracurricular activities.
- Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
- Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
Education
High School Diploma - Arts
Bombo Secondary School
Uganda 01.2015 - 12.2016
Bachelor's degree - Education
Kampala International University
01.2019 - 06.2023
Skills
- Promotion implementation
- Strategic selling techniques
- Brand awareness promotion
- Point of sale expertise
- Demonstrations expertise
- Bilingual or multilingual
- Sales target achievement
- Electronic point-of-sale systems
- Price tagging
- Successful up-selling
- Initiative taking
- Cash handling
- Complaint handling
- Visual merchandising
- Brand Promotion
- Sales reporting
- Positive attitude
- Product merchandising
- Loss prevention strategies
- Returns processing
Languages
English
Advanced
Arabic
Beginner
Affiliations
- Travelling
- Watching Movies
- making friends
Timeline
Sales assistant
Viva Supermarket
04.2023 - Current
Sales assistant
Viva Super Market
04.2023 - Current
Teacher
Pearl International High School
06.2022 - 02.2023
Bachelor's degree - Education
Kampala International University
01.2019 - 06.2023
High School Diploma - Arts
Bombo Secondary School
01.2015 - 12.2016