Aisha Mohammed Almadhanni
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Carrefour
11.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Carrefour
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Marbh Secondary School
Al Fujairah City, United Arab Emirates07.2021
Skills
- Call Management
- Scheduling
- Data Collection
- Information Security
- Consultative Sales
- Appointment Scheduling
- Product Knowledge
- Complaint Resolution
- Paperwork Processing
- Report Generation
- Data Entry
- Retail Store Support
- Research
Languages
English
Intermediate (B1)
Timeline
Customer Service Representative
Carrefour
11.2022 - Current
Cashier
Carrefour
11.2022 - Current
High School Diploma -
Marbh Secondary School
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