AISHA MUSA
SALES/CUSTOMER SERVICE
Nigeria,Nigeria
Summary
AISHA MUSA is an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. m WWW https: //bold.pro/my/aisha- musa-230707084634/445 Strategic planning Diligent Safety awareness Team Training Communication abilities Verbal and written communication Motivational leadership style Team Bonding Performance improvements Developing agendas Effective communication
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Coach
EMIRATES
01.2014 - Current
- Develop and motivate a team of customer sales and services and SNR
- Customer sales/service agents to achieve individual station targets and network targets and objectives
- Customer service, sales Team Leader
Sales and Traffic Officer
TURKISH AIRLINES
- Expanding current clientele base
- Relationship building with existing and new corporate clients in all sectors.
Supervisor
AERO CONTRACTORS OF NIGERIA
- Ticketing and reservation
- LAGOS
- KANO
- Coaching a team of ticketing/sales/reservation agents
- Providing high and consistent quality of customer service to both internal
- And external customers with high customer satisfaction level
- Ticketing and reservations officer
Senior marketing Executive/Business
VIRGIN NIGERIA AIRWAYS, MEGATECH NETWORKS. KANO
LAGOS, SOKOTO
01.2006 - 01.2001
- KANO
- Providing high and consistent quality of customer service to both internal
- And external customers with high customer satisfaction level
- Contact
- Responsible and reliable, Customer Relationship management
- Market survey analysis
- Marketing of fixed wireless, wired and internet services.
Education
Bachelor of Science - Economics
Bayero University
Kano 01.1995 - 04.2000
Diploma - French Language
French School
Abuja 04.2011 - 01.2012
Skills
- Verbal and Written Communication
- Written Documentation
- Motivational Leadership
- Building Relationships
- Coaching and Mentoring
- Strategic Planning
- Excellent Sales Skills
- Learning Strategies
- Judgment and Decision-Making
- Active Listening
- Sound Judgment
- Performance Improvement
- Reliable and Responsible
- Teamwork and Collaboration
- Planning and Coordination
- Teambuilding
Certification
- Record Keeping & Documentation
- Aviation Competitive Law Training - 2020
- Harvard Management - 2023
- a/PHRi (Professional in Human Resource intl - (in Progress) 2023
Timeline
Coach
EMIRATES
01.2014 - Current
Diploma - French Language
French School
04.2011 - 01.2012
Senior marketing Executive/Business
VIRGIN NIGERIA AIRWAYS, MEGATECH NETWORKS. KANO
01.2006 - 01.2001
Bachelor of Science - Economics
Bayero University
01.1995 - 04.2000
Sales and Traffic Officer
TURKISH AIRLINES
Supervisor
AERO CONTRACTORS OF NIGERIA
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