AISWARYA SHAJI
Dubai
Summary
Experienced professional with a strong background in MEP and civil job coordination, material procurement, and financial reporting. Proficient in MS Office applications, including Word, Excel, and Outlook, with hands-on experience using SAP Customer Portals for creating and processing Purchase Requests. Demonstrated expertise in team management and a proven track record of effectively handling complex projects. Career goals include leveraging skills to drive efficiency and innovation within a dynamic organization.
Overview
10
10
years of professional experience
Work history
Facilities Management Coordinator
TTE Facilities Management, Al Gurg Group
Dubai
2024.10 - 2026.04
- Technician Coordination: Supervising and coordinating with technicians on day-to-day activities to ensure efficient task completion.
- MEP & Civil Operations: Directly handling and managing MEP (Mechanical, Electrical, and Plumbing), carpentry, and civil jobs, along with various maintenance requests.
- Financial Management: Overseeing the preparation of quotations and processing of invoices for facility services, including consistent follow-up on pending payments.
- Procurement: Coordinating with suppliers for material purchasing and maintaining supply chain efficiency.
- Client Handling: Serving as the primary point of contact for client enquiries and providing regular work updates.
- Budgetary Support: Supporting budgeting and cost tracking for facilities operations, providing detailed reports and variance explanations.
Project & Sales Coordinator
Vexus Technologies LLC
Dubai
2019.12 - 2024.10
- Project Planning: Coordinated closely with Sales and Project teams to plan, design, and control project and maintenance schedules for security and IT solutions.
- Technical Estimations: Prepared detailed quotations for new CCTV system installations, IT equipment, and Access Control systems in line with client requirements and company standards.
- Account Management: Managed and handled major projects and annual maintenance contracts (AMCs), including high-profile clients such as ENOC, Rotana Hotels, and Landmark Group.
- Documentation: Maintained accurate and up-to-date records of customer interactions, installation activities, and all related project documentation.
- Communication & Collections: Followed up with clients on proposal reviews and approvals, and coordinated communication regarding pending payments.
Business Development Manager
Angel Broking LTD
Kochi
2019.01 - 2019.07
- Developed growth strategies and identified business strengths to meet customer needs.
- Managed and retained relationships with existing clients and negotiated with stakeholders.
- Drafted and reviewed contracts and professional business proposals.
Technical & Customer Support
Antonal Technologies
Kochi
2016.09 - 2018.12
- Managed and supported Word-press-based websites, including updates and basic troubleshooting.
- Handled customer technical support queries via phone and email, ensuring timely resolution.
- Performed data processing and back-office operations with accuracy and efficiency.
- Updated and maintained company technical documentation and internal records.
Education
Bachelor Degree (B-Tech) - Computer Science & Engineering
Bishop Hodges HSS
Kerala, IndiaHigher Secondary (+2) - Science
Bishop Hodges HSS
Kerala, IndiaSecondary Education (SSLC) - undefined
Bishop Hodges HSS
Kerala, IndiaSkills
- Software: Proficient in MS Office (Word, Excel, Outlook)
- Systems: Hands-on experience with SAP Customer Portals
- SAP: Experienced in creating and processing Purchase Requests (PR)
- Core Skills:
- MEP & Civil Job Coordination
- Material Procurement
- Financial Reporting
- Team Management
LANGUAGES
English, Malayalam, Tamil, and Hindi.
VOLUNTEER
National Service Scheme Volunteer @School & College level., Volunteer for Cultural events at School & College level.
PERSONAL INFORMATION
- Nationality: Indian
- Visa Status: Residence Visa
- Date of Birth: 11/03/1994
- Marital Status: Married
Timeline
Facilities Management Coordinator
TTE Facilities Management, Al Gurg Group
2024.10 - 2026.04
Project & Sales Coordinator
Vexus Technologies LLC
2019.12 - 2024.10
Business Development Manager
Angel Broking LTD
2019.01 - 2019.07
Technical & Customer Support
Antonal Technologies
2016.09 - 2018.12
Higher Secondary (+2) - Science
Bishop Hodges HSS
Secondary Education (SSLC) - undefined
Bishop Hodges HSS
Bachelor Degree (B-Tech) - Computer Science & Engineering
Bishop Hodges HSS