Ajanaprabha P
Dubai
Summary
Passionate and self-motivated person with 2+ years of experience in client relationship management and business development. Compassionate Senior Counsellor with extensive knowledge of counseling principles and practices. Adept at creating individualized treatment plans and leading group therapy sessions. Committed to creating safe, supportive environment for all participants.
Overview
4
4
years of professional experience
Work History
Senior Counsellor
Resettle WorldWide
02.2023 - Current
- Worked with clients to help them resolve behavioral, social and personal problems.
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Coordinate with foreign national candidates and hiring managers, obtain visa, work permit, and residency status documents
- Perform pre-screening, and participate in interviews, job previews, and job offers
- Complete work permits and visas for new hires, ensuring all required forms and documentation are submitted
- Document all immigration-related information to maintain accurate records
- Coordinate with third-party vendors, such as accountants, attorneys, interpreters, and recruitment agencies
- Perform various administrative duties, such as travel reservations, expense reports, and scheduling meetings
- Communicate with foreign national candidates and hiring managers regarding visa requirements, start dates, and other immigration-related details
- Advise foreign national candidates and hiring managers on daily operations regarding visa requirements, immigration-related updates, and current employment laws
- - Perform other duties as assigned
- Engaged clients in conversation to determine feelings and apprehensions.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
Relationship Officer
Trinity Consultants Dubai
12.2022 - 01.2023
- Communicating with clients and understanding their immigration requirements
- Helping clients in gathering and submitting the required documents
- Keeping up to date with the industry changes and any alteration to immigration laws
- Maintaining files and dealing with official administrative tasks.
- Maintained and built close relationships with customers through regular contact and visits.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
-
Office Assistant
Sree Narayana Guru Institute Of Science And Technology
03.2021 - 08.2022
- Sorting and sending mails
- Keeping an inventory of office supplies and ordering new ones as necessitated
- Welcoming visitors to the office and provides information
- Maintaining files and dealing with official administrative tasks.
Customer Relationship Executive
State Bank Of India C/o Ranstad India Pvt Ltd
02.2020 - 02.2021
- Developing and maintaining profitable relationship with customers
- Resolving customer complaints quickly and effeciently
- Keeping customers updated on latest products in order to increase sales
- Conduct business review using CRM programs.
Education
Staff Selection Commission -
Race Veranda Institute
Correspondence Degree In Bachelor Of Bushiness Administration -
Rabindranath Tagore University
10.2023
Higher Secondary -
Nair Samajam Higher Secondary School, Mannar
05.2020
Bachelor Of Science In Zoology -
Dewasom Board Pampa College Thiruvalla
03.2016
Skills
- Time Management
- Multitasking
- Customer Service
- Interpersonal Skills
- Communication Skills
- Problem Solving
- Computer
- Marketing And Sales
- Workflow Analysis
- Resource Referrals
Languages
English
English
English
English
References
- Luka Shenoy, Regional Manager, State Bank Of India C/o Ranstad India Pvt Ltd, +918891272962
- Vineeth, Administrative Officer, Sree Narayana Guru Institute Of Science And Technology, +917907711347
Hobbies And Interests
- Reading
- Watching Movies
- Acting
Timeline
Senior Counsellor
Resettle WorldWide
02.2023 - Current
Relationship Officer
Trinity Consultants Dubai
12.2022 - 01.2023
Office Assistant
Sree Narayana Guru Institute Of Science And Technology
03.2021 - 08.2022
Customer Relationship Executive
State Bank Of India C/o Ranstad India Pvt Ltd
02.2020 - 02.2021
Staff Selection Commission -
Race Veranda Institute
Correspondence Degree In Bachelor Of Bushiness Administration -
Rabindranath Tagore University
Higher Secondary -
Nair Samajam Higher Secondary School, Mannar
Bachelor Of Science In Zoology -
Dewasom Board Pampa College Thiruvalla
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