Highly skilled and passionate RMCP® certified Resource Management professional with 11 years of experience in Consulting and IT industries, spanning both India and the Middle East geographies. A seasoned Workforce Manager adept in systematized demand management, stakeholder engagement, and proficient stakeholder management. Known for internal staffing solutions and external hiring capabilities, underpinned by strong relationship-building and conflict resolution skills. Demonstrated proficiency in monitoring, utilization, capacity, revenue forecasting and project allocation. Regularly contributed with comprehensive utilization and capacity reports, bolstering informed decision-making. A driving force for efficiency, quality, accuracy ensuring seamless resource management across diverse organizational landscapes.
Staffing and Deployment for all team members across the Digital capabilities (UAE and KSA)
Utilization Tracking for individuals and teams and recommending/implementing corrective solutions.
Revenue Forecasting based on the sold projects for annual projections.
Requirement Gathering and fulfilment via internal availability and external contracting.
Tracking business development opportunities and deploying staff to deliver the proposals.
Variance tracking for planned time vs billed time.
Managing leave planning and approvals for client teams.
Reporting various metrics to leadership teams on a weekly/monthly basis.
Inductions and training sessions for new joiners.
Process Improvement for establishing better Resourcing structure for the firm.
System Enhancement activities with development team to improve Retain’s performance.
Tracking Utilization, Capacity and Time Entries regularly and advise business to take corrective measures.
Forecasting, planning for resource fulfillment, rotation, ramp-down and ramp-up, cross skilling.
Making project allocations and updates in the system.
Keeping TeamZS (internal utilization tool) updated with accurate data.
Prepare and publish utilization and capacity reports on bi-monthly basis.
Support with leading the discussions for new tools creation and guide the development team.
SPOC for CSR and Charity drives.
Responsible for fulfillment of onsite requirements with insurance and manufacturing verticals.
Managing and maintaining the resource status at onsite bench.
Managing the planned and unplanned releases of resources from projects.
Planning the future assignments for resources to be released.
Liaison between delivery, recruitment team and staffing partners (vendors) for quick closure of demands
Liaison with travel/finance teams to arrange travel, forex and insurance for deputed resources.
Additional resourcing activities such as report generation, MIS, co-ordination and induction.
Resource planning, bench management, and maintaining a healthy supply chain model aligning to the business demands
Forecasting, planning for resource fulfillment, rotation, ramp-down and ramp-up, cross skilling
Participated in weekly/monthly/quarterly reviews with management on resourcing front.
Optimum Utilization through effective bench management, depopulation, project releases, and recruitment pipeline
Prioritizing hiring needs with back to back reviews and delivery, and recruitment team
development and deployment.
Planning for roll off resources & getting them assigned to future demands.
Anticipate opportunities and seek projects and engagements where bench resources can be deployed and shared. Timely escalation of resource issues - multiple rejections, PIP, absconding and BCG cases.
Demonstrate leadership quality. Develop relationship / negotiation with all project managers.
(Secondary)
Resource mapping and Internal staffing of individuals released from accounts.
Bench management and internal resource movement on HRMS.
Maintaining skill matrix, requirement forecasting and generating resource pipeline.
Traction for new business
MIS reports
New Joinee/Trainee allocation, Employee relations, Induction for new joiners
Training new team members of RMG team.
RMCP (Resource Management Certified Professional - By Resource Management Institute)