Ajay Tamang
Central Administration
Bur Dubai
Summary
Organized and dedicated Central Admin with a proven track record of providing exceptional office Management, and database administration in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Central Admin
Gulf Marketing Group
08.2022 - Current
- Updating Store Managers on weekly basis SOH vs Capacity on to take necessary action
- Sending weekly Stock request for complete FOL UAE to category team for allocations
- Weekly PPT for FOL UAE on product gaps and sales performance
- Develop and update spreadsheets and databases to track, analyze, and report on performance and sales data
- Execute record filing system to improve document organization and management
- Sort and distribute office mail and record incoming shipments for corporate records
- Receive and sort incoming mail and packages to record, dispatch, or distribute to correct recipient
- Record new hires, transfers, terminations, changes in job classifications, and merit increases to main human resources files
- Assist development and implementation of new administrative procedures.
- Developed comprehensive filing system for easy access to critical documents and records.
- Boosted customer loyalty through exceptional service, resolving issues promptly and professionally.
Senior Sales Associate
Gulf Marketing Group
05.2017 - 07.2022
- Train, coach, and mentored new sales associates for maximum performance
- Meet and exceed sales objectives consistently to drive company growth
- Train new sales personnel on company policies, customer acquisition strategies, and successful sales techniques
- Monitor sales processes to identify areas in need of improvement and implement systems to rectify issues
- Keep detailed track of sales and customer information in the company system
- Monitor sales team performance and provide constructive feedback
- Process and stock merchandise, as per store standards
- Participate in store meetings and product training sessions to understand and sell items.
Store Manager
Vans, VF Brands India Pvt Ltd
05.2011 - 12.2016
- Manage store employees successfully in a fast-paced environment through proactive communication and positive feedback
- Review and monitor scheduling, purchases, and other expenses to maintain quarterly budget
- Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Manage proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Apply performance data to evaluate and improve operations, target current business conditions, and forecast needs
- Complete point-of-sale opening and closing procedures
- Prepare sales reports
- Maximize sales and minimize shrinkage through excellent customer service and adherence to standard practices
- Rotate merchandise and displays to feature new products and promotions
- Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Schedule employees for shifts, taking into account customer traffic and employee strengths
- Recruit, hire, and train initial personnel, working to establish key internal functions and outline the scope of positions for the new organization.
Store Supervisor
Swarovski, Crysretail Trading Pvt Ltd
08.2009 - 02.2011
- Conducted inventory analysis to determine optimal stock levels
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by 85
- Maintained customer satisfaction with quick and professional handling of product returns
- Liaised with store manager to set up visually appealing layout for store merchandise
- Successfully opened 3 stores with commercial approach to store layout, space & Assortment planning.
Education
Bachelor of Accountancy, Commerce -
Albedo School of Business Management
09.2015 - 04.2017
Skills
Preparing PPT presentations and Reportsundefined
Accomplishments
- Held first point of contact for all internal and external communications with executive-level officers.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Awarded Top Sales growth of the year in 2014.
- Awarded Best Visual Merchandizing implementation in 2015.
- Successfully opened 3 stores with a commercial approach to store layout, space, and assortment planning from 2011 to 2016.
Timeline
Central Admin
Gulf Marketing Group
08.2022 - Current
Senior Sales Associate
Gulf Marketing Group
05.2017 - 07.2022
Bachelor of Accountancy, Commerce -
Albedo School of Business Management
09.2015 - 04.2017
Store Manager
Vans, VF Brands India Pvt Ltd
05.2011 - 12.2016
Store Supervisor
Swarovski, Crysretail Trading Pvt Ltd
08.2009 - 02.2011
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