AJIT MOHAN KAMBLE
UAE
Summary
Customer service professional with 7+ years of experience in handling customer support, call center operations, data entry, and warehouse support. Skilled in communication, problem solving, and MS Excel. Seeking opportunities in Customer Support, Data Entry, or Warehouse roles in UAE.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Customer Support Executive
COFORGE Pvt Ltd
Pune
2018.05 - 2024.08
- Handled customer queries and complaints via calls and emails
- Maintained customer data and records accurately
- Provided solutions ensuring high customer satisfaction
- Worked with internal teams to resolve issues efficiently
Customer Care Representative (CCR)
Aircel HQ
Pune
2016.06 - 2018.04
- Managed inbound and outbound customer calls
- Assisted customers with service issues and billing queries
- Maintained call logs and updated system records
- Achieved targets for customer satisfaction and response time
Education
Higher Secondary Certificate -
HSC
IndiaSkills
- MS Excel
- PowerPoint
- Basic Computer Knowledge
- Data Entry Systems
Certification
- Experience Letter
- Achievement Certificates
LANGUAGES
English
Hindi
Marathi
CORE COMPETENCIES
- Customer Service
- Call Center Operations
- Data Entry
- Warehouse Support
- Inventory Handling
- Documentation
- MS Excel
- Communication
- Problem Solving
- Time Management
Timeline
Customer Support Executive
COFORGE Pvt Ltd
2018.05 - 2024.08
Customer Care Representative (CCR)
Aircel HQ
2016.06 - 2018.04
Higher Secondary Certificate -
HSC