Ajay Singh Bhandari
Food And Beverage Manager
Sharjah
Summary
Obtain a challenging leadership position applying creative problem solving and fine management skills with a growing company to achieve optimum utilization of its resources and maximum profits.
Overview
10
10
years of professional experience
Work History
Senior F&B Service Supervisor
NMC Royal Hospital
Sharjah
01.2017 - Current
- Supervise and participate in kitchen and dining area cleaning activities
- Responsible for making the monthly KPI’s related to the Department
- Interacting in the Menu with the Executive Chef
- Responsible for doing the Banqueting in the hospital if any seminars or function happens
- Resolve patient complaints regarding food service
- Train employees in food preparation, and in service, sanitation, and safety procedures
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Control inventories of food, equipment, small ware, and report shortages to designated personnel
- Provide the training about burlodge trolley handling to the staff
- Taking menu preferences from the patients
- Oversee the sensory evaluation reports & food sampling
- Train employees in patient diet & allergies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Developed unique events and special promotions to drive sales.
- Purchased food and cultivated strong vendor relationships.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Oversaw food preparation and monitored safety protocols.
Food & Beverage Supervisor
NMC Royal Hospital Abu Dhabi Bite Rite Restaurant
Khalifa City
- Rite, Guilt-free hunger(Abu Dhabi), Khalifa city, Supervise and participate in kitchen and dining area cleaning activities
- Resolve patient complaints regarding food service
- Train employees in food preparation, and in service, sanitation, and safety procedures
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Control inventories of food, equipment, small ware, and report shortages to designated personnel
- Making good relation with Guests and team members
- Provide the training about burlodge trolley handling to the staff
- Taking menu preferences from the patients
- Oversee the sensory evaluation reports & food sampling
- Train employees in patient diet & allergies
- Oversee the RT feeding for ICU patients.
Butler
The Leela Palace Hotel
- Supervises coordinate activities of hotel employees engaged in service ,cleaning also related other service setup duties & responsibilities
- Aware about the guest allergies, likes & dislikes of the food, beverages
- Responsible of food & beverage setup
- Refilling minibars with beverages and snacks
- Oversee the setup of tea & coffee
- Serving the hot food & beverages during the meal time
- Helping the guest for packing & unpacking the luggage
- Answering the calls and deliver the message to the guest
- Oversee the small needs of the guest and providing the standard service to them
- Keeping all the guest amenities in the guest room and in the guest toilets
- Taking care about guest fresh linen and soiled linen.
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
Senior Food and Beverage Host
The Lodhi Hotel
- Greeting the Guests & VIP’s
- Resolving guest feedback regarding food quality and service and making sure the service complies with health and food safety regulations
- Overseeing inventory, including food and beverages, supplies and other restaurant equipment
- Suggesting signature Food and Beverages to the guests
- Preparing staff roaster
- Ensuring that the department creates a professional impression to guests and team members
- Aware of budgeted and actual departmental targets
- This to include sales, covers and departmental profits & loss
- To follow procedures for food and beverage controls at all times
- To assist with maintaining and improving departmental operating standards.
Education
Six months of Industrial Training from “Inder - undefined
Residency
Intermediate - undefined
Gyandeep School (H.P Board)
undefined
Priyadarshani School (H.P Board)
Skills
Staff supervision
Affiliations
Four Years Degree Program in “Bachelor of Hotel Management & Catering Technology” from “Kukreja Institute of Hotel Management & Catering Technology” Dehradun (2008-2012).
Timeline
Senior F&B Service Supervisor
NMC Royal Hospital
01.2017 - Current
Food & Beverage Supervisor
NMC Royal Hospital Abu Dhabi Bite Rite Restaurant
Butler
The Leela Palace Hotel
Senior Food and Beverage Host
The Lodhi Hotel
Six months of Industrial Training from “Inder - undefined
Residency
Intermediate - undefined
Gyandeep School (H.P Board)
undefined
Priyadarshani School (H.P Board)
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