Ajay Singh Bhandari
Food And Beverage Manager
Sharjah
Summary
Obtain a challenging leadership position applying creative problem solving and fine management skills with a growing company to achieve optimum utilization of its resources and maximum profits.
Overview
10
10
years of professional experience
Work History
Senior F&B Service Supervisor
NMC Royal Hospital
Sharjah
01.2017 - Current
- Supervise and participate in kitchen and dining area cleaning activities
- Responsible for making the monthly KPI’s related to the Department
- Interacting in the Menu with the Executive Chef
- Responsible for doing the Banqueting in the hospital if any seminars or function happens
- Resolve patient complaints regarding food service
- Train employees in food preparation, and in service, sanitation, and safety procedures
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Control inventories of food, equipment, small ware, and report shortages to designated personnel
- Provide the training about burlodge trolley handling to the staff
- Taking menu preferences from the patients
- Oversee the sensory evaluation reports & food sampling
- Train employees in patient diet & allergies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Developed unique events and special promotions to drive sales.
- Purchased food and cultivated strong vendor relationships.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Oversaw food preparation and monitored safety protocols.
Food & Beverage Supervisor
NMC Royal Hospital Abu Dhabi Bite Rite Restaurant
Khalifa City
- Rite, Guilt-free hunger(Abu Dhabi), Khalifa city, Supervise and participate in kitchen and dining area cleaning activities
- Resolve patient complaints regarding food service
- Train employees in food preparation, and in service, sanitation, and safety procedures
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Control inventories of food, equipment, small ware, and report shortages to designated personnel
- Making good relation with Guests and team members
- Provide the training about burlodge trolley handling to the staff
- Taking menu preferences from the patients
- Oversee the sensory evaluation reports & food sampling
- Train employees in patient diet & allergies
- Oversee the RT feeding for ICU patients.
Butler
The Leela Palace Hotel
- Supervises coordinate activities of hotel employees engaged in service ,cleaning also related other service setup duties & responsibilities
- Aware about the guest allergies, likes & dislikes of the food, beverages
- Responsible of food & beverage setup
- Refilling minibars with beverages and snacks
- Oversee the setup of tea & coffee
- Serving the hot food & beverages during the meal time
- Helping the guest for packing & unpacking the luggage
- Answering the calls and deliver the message to the guest
- Oversee the small needs of the guest and providing the standard service to them
- Keeping all the guest amenities in the guest room and in the guest toilets
- Taking care about guest fresh linen and soiled linen.
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
Senior Food and Beverage Host
The Lodhi Hotel
- Greeting the Guests & VIP’s
- Resolving guest feedback regarding food quality and service and making sure the service complies with health and food safety regulations
- Overseeing inventory, including food and beverages, supplies and other restaurant equipment
- Suggesting signature Food and Beverages to the guests
- Preparing staff roaster
- Ensuring that the department creates a professional impression to guests and team members
- Aware of budgeted and actual departmental targets
- This to include sales, covers and departmental profits & loss
- To follow procedures for food and beverage controls at all times
- To assist with maintaining and improving departmental operating standards.
Education
Six months of Industrial Training from “Inder - undefined
Residency
Intermediate - undefined
Gyandeep School (H.P Board)
undefined
Priyadarshani School (H.P Board)
Skills
Staff supervision
Event planning proficiency
Menu development
Inventory management
Marketing knowledge
Safe food handling
Food plating and presentation
Kitchen equipment operation and maintenance
Cost controls
Recruitment
Workflow planning
Budgeting
Food preparation and safety
Performance improvement
Point of Sale (POS) system operation
Staff Management
Natural leader
Passion for customer satisfaction
Operations management
Affiliations
Four Years Degree Program in “Bachelor of Hotel Management & Catering Technology” from “Kukreja Institute of Hotel Management & Catering Technology” Dehradun (2008-2012).
Timeline
Senior F&B Service Supervisor
NMC Royal Hospital
01.2017 - Current
Food & Beverage Supervisor
NMC Royal Hospital Abu Dhabi Bite Rite Restaurant
Butler
The Leela Palace Hotel
Senior Food and Beverage Host
The Lodhi Hotel
Six months of Industrial Training from “Inder - undefined
Residency
Intermediate - undefined
Gyandeep School (H.P Board)
undefined
Priyadarshani School (H.P Board)