AJIN ACHANKUNJU
Al Karama, Dubai
Summary
Focused Electromechanical Engineer with background in power systems, automation and controls. In-depth understanding of control and power-delivery systems. Experienced in developing technical studies and investigations. Polished in analyzing, troubleshooting and developing solutions. Consistently delivers engineering services to meet company, customer and statutory and regulatory specifications on time and within budget. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Electromechanical position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Electromechanical Engineer
Hayat Communications
11.2021 - Current
- Performing basic troubleshooting for customer’s network-related issues.
- Logging trouble tickets and coordinating with internal teams to resolve issues reported by customers.
- Managing daily operations of managed services (Fixed, FLM Fiber, Data & Transmission), focusing on network faults. Experience with HPSM Tool, maintaining company SLAs, and knowledge of ticketing tools management. Responsible for service levels, notification, and escalation management within the operations team.
- Overseeing critical services such as fixed, mobile, cloud, and data center in collaboration with partners and Service Managers.
- Facilitating business communication between global partners, customers, and internal stakeholders.
- Providing proactive fault notifications to customers and advising solutions for their business requirements.
- Generating weekly network operations reports including outage and availability reports, and coordinating with the reporting team.
- Responsible for the operation and maintenance of du Fixed EM, which includes multiple vendors for UPS, CCU, and Fire & Suppression System.
- Involved in identifying the root cause of alarms and troubleshooting, liaising with Customer Care organizations and other service providers regarding Network outages.
- Developed cost-effective strategies for manufacturing processes, reducing overall production expenses.
- Actively participated in industry conferences and workshops to stay current with emerging trends in electromechanical engineering practices.
ACCESS COORDINATOR
HAYAT COMMUNICATION(DU PROJECT)
- Primarily concerned in coordinating and monitoring access to all Du telephone fixed sites in Dubai
- Ensures all security and monitoring standards for access are followed by security, field personnel and third party suppliers and clients
- Front line in addressing emergency concerns by phone and/or email as a member of a 24/7 team
- Prepares reports and performs other administrative, documents control, filing and operational tasks as required.
QUALITY INSPECTOR
S.B TECHNOLOGIES
SERVICE ADVISOR
ROYAL ENFIELD (TEKNIK MOTORS)
04.2019 - 10.2019
Education
B.E Mechanical - Mechanical Engineering
Anna University
Erode06.2016
Skills
- Citrix HPSM
- FMS
- Netboss(Monitoring Tools)
- MS OFFICE
- AUTOCAD
- Exceptional organization
- Customer service expertise
- Decision-making capabilities
- Documentation Management
- Problem-Solving
- Predictive Maintenance
Languages
English
Intermediate (B1)
Hindi
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Kannada
Elementary (A2)
Areas Of Interest
- Coordination and supervising in Telecom Fixed Sites
- Quality Assurance and Quality control Engineer
- Supervising of manufacturing unit
- Product Drawing and Modeling
- Sales supervisor
Mothertongue
Malayalam
Personal Information
- Passport Number: P0946895
- Passport Place Of Issue: Trivandrum
- Date of Birth: 07-Feburary-1994
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I, hereby declare that all the information given above are true and correct up to the best of my knowledge and I bear the responsibility of the above mentioned particulars.
Timeline
Electromechanical Engineer
Hayat Communications
11.2021 - Current
SERVICE ADVISOR
ROYAL ENFIELD (TEKNIK MOTORS)
04.2019 - 10.2019
ACCESS COORDINATOR
HAYAT COMMUNICATION(DU PROJECT)
QUALITY INSPECTOR
S.B TECHNOLOGIES
B.E Mechanical - Mechanical Engineering
Anna University
Similar Profiles
SALIM MOHAMED AHMED ALRIYAMISALIM MOHAMED AHMED ALRIYAMI
Network Engineer at Hayat CommunicationsNetwork Engineer at Hayat Communications
Muhammad YaseenMuhammad Yaseen
Data Center Engineer at Hayat CommunicationsData Center Engineer at Hayat Communications
Muhammad Nazim MajeedMuhammad Nazim Majeed
Sr. Engineer at Hayat CommunicationsSr. Engineer at Hayat Communications