AJIT PAUL ANTONY. A
Al Qusais
Summary
Eager to contribute aggressively to the service of products and which rewards hard work and creativity while also providing challenging opportunities to learn.
Overview
9
9
years of professional experience
Work History
Senior Sales & Relationship Officer
Inflow Financing LLC
Al Karama , United Arab Emirates
03.2024 - Current
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Collaborated with sales teams to ensure seamless transition from sales to aftercare process.
- Consistently exceeded sales targets through consultative selling.
- Delivered sales presentations to potential customers resulting in increased sales.
Senior Executive
Stanza Living
Chennai, India
06.2022 - 04.2023
- Company Overview: Stanza Living is a technology-enabled housing concept which provides fully-furnished residences with amenities like meals, internet, laundry services, Housekeeping, security and community engagement programs
- Process daily accounts receivable activities for overseas and domestic transactions timely and accurately, e.g
- Apply cash receipt from customers; maintain AR sub-ledger, etc
- Prepare monthly account reconciliation and ensure proper follow-up, including prepare and analyze AR Aging Report, follow up long aging items, etc
- Make sure AR inter-company balances tally and follow up the unbalanced items
- Support internal and external audit for AR process and T&E claims
- Any other Ad-hoc tasks assigned by line manager
- Work with Dev to replicate and perform root cause analysis on the defect and support with test data for defect fixing
- Accountable for managing the User Acceptance Testing (UAT)
- Stanza Living is a technology-enabled housing concept which provides fully-furnished residences with amenities like meals, internet, laundry services, Housekeeping, security and community engagement programs
C09- ASSISTANT MANAGER
Citibank
Chennai, India
03.2017 - 12.2021
- Expertise in handling Banking operations for domestic and NRI clients for Retail/Liabilities products and processes
- Act as Subject Matter Expert for the team to identify and resolve issues and document all process changes
- Review suspicious transactions generated by fraud detection systems and contact customers using the existing contact strategy for suspected fraud and to verify, validate such transactions
- Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
Implementation Specialist
Qway Technologies
Chennai, India
01.2016 - 02.2017
- Setup and lead multiple meetings with client to review workflow and determine practice-specific questions
- Setup RCM Pre Go Live with client
- Assist with identifying and correcting best practices before transitioning client to account management and operations
- Stay in constant contact with RCM Implementation Manager to provide feedback on client's current status
Education
Bachelor of Commerce -
CHAUDHARY CHARAN SINGH UNIVERSITY
UTTAR PRADESH, MEERUT06.2011
Skills
- Critical thinking and problem solving
- Leadership Skills
- Microsoft Office
- Continuous Improvement
- Customer Service
Custom
- Fitness
- Reading
- Music
Languages
Tamil
Native
English
Proficient
C2
Personal Information
Name & contact
Timeline
Senior Sales & Relationship Officer
Inflow Financing LLC
03.2024 - Current
Senior Executive
Stanza Living
06.2022 - 04.2023
C09- ASSISTANT MANAGER
Citibank
03.2017 - 12.2021
Implementation Specialist
Qway Technologies
01.2016 - 02.2017
Bachelor of Commerce -
CHAUDHARY CHARAN SINGH UNIVERSITY