Ajit Singh Rao
Dubai
Summary
Confident and spirited Learning & Development/Training professional with abilities in developing sustainable Learning & Development initiatives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Manager Learning & Development
GMG
06.2022 - 03.2023
- Design, develop, and implement Learning and Development initiates which aligns with the organization’s goals and objectives
- Lead for delivering new joiner Induction from frontliners and corporate employees
- Develop internal SME’s (Subject Matter Experts) capabilities enhance Learning and Development initiatives like Butchery & Fishery school and Customer Experience initiatives
- Plan and run monthly training calendars for soft and behavioral skills
- Crete content for soft and behavioral skills
- Support content development for E modules – Blended learning approach
- Deliver soft and behavioral skills training programs
- Measure efficacy of Learning & Development initiatives by aligning KPI’s and measures with stakeholders
Gallup Workplace Consultant (Contracted) and Coach
Self Employed
07.2021 - 12.2021
- Company Overview: Contacted by Gallup as a Workplace Consultant
- Deliver flagship coaching programs for Gallup India clients based on Clifton Strengths
- Completed ICF (International Coaching Federation) approved Coach Training Program from Grow More Avenues who are India's leading ACTP (Accredited Coach Training Program) provider
- Program conducted and mentored by Mr
- Inderjeet Singh (MCC -ICF) who is also Marshall Gold Smith Coaching Business Partner
- On journey to reach ICF ACC level
- Coaching along with my Learning Development experience can be Win-Win situation
- Contacted by Gallup as a Workplace Consultant
Consultant (Retainership)
Vishal Megamart
11.2014 - 08.2019
- Partner with CHRO to revamp current their training and delivery practices
- Redesigned and developed training content for in house Store Management Certification program
- Help introduce E Learning to optimize and enhance training delivery
- Created 2 mobile based SAAS options along with external partners
- Short term project
Training Manager
Majid Al Futtaim Retail Hypermarkets Carrefour UAE
11.2014 - 07.2016
- Executed the Learning & Development initiatives (Non-Functional Training) at the International HO, in partnership with key stakeholders and 15 partner countries
- Developed and maintained Training Catalogue
- Organized, launched and monitored annual training calendar
- Evaluated training quality
- Collaborated with external training partners and developed new training programs based on business needs
- Organized external training programs (non-training catalogue based) based on training requirements and negotiated best rates
Division Head - Training
Carrefour India
07.2008 - 08.2013
- Conceptualized and formulated a sustainable L&D strategy
- Organized training needs analysis with HR and Business partners
- Formulated annual training budget, conceptualized-organized -executed annual training calendar
- Facilitated & delivered key trainings including Induction for new joiners at HO
- Implemented Role Based Training Bangalore store opening in collaboration with HR partners
- Conducted TTT for internal SMEs to enhance training delivery efficiency
- External training vendor management and content upgrades
Senior Manager Training
Walmart India
11.1993 - 06.2008
- Training Lead for SCOPE - a flagship internal store Management Certification program (2008 -2010)
- Certified over 3000+ Field Store management which included Team Leaders, Department Heads, and District Manager Operations
- Managed the SCOPE program end to end (multiple batches at times)
- Responsibility included leading & developing a team of 4-5 trainers, updating content, planning and monitoring OJTs across multiple locations, certification process and training efficiency audits
- Training Lead for North and West India Stores -185 Supermarkets & 18 Compact Easyday Hypermarkets (2010-2012)
- Coverage NSNA (New Store New Opening), OSOA (Old Store Old Associates) and OSNA (Old Store New Associates)
- Total training audience - 9000+
- Led a Training team of 28 trainers
- Revamped the entire store associates training curriculum, content and certification process based on RBT (Role Based Training) approach and 70-20-10 learning philosophy - Accenture Project
- Facilitate and deliver sessions for Soft, Management, Leadership, Customer Service and Selling Skills
- Certified as a Lead Facilitator by US global Home-Office training team to deliver ‘Walton Institute' - a 3 days flagship Walmart Cultural a Behavioral program for senior leadership of Walmart India and Bharti Retail (2011)
- Organized and released 360 (Team), Birkman (Behavioral) & Caliper (Functional) Assessments for Senior Store Managers, GM's and VP's
Education
Gallup Certified Strengths Coach
01.2023
ICF Coaching Certification (ACTP) - Coaching
Grow More Avenues
New Delhi, India06.2022
Post Graduate Certification in Business Management - Business Management
XLRI Jamshedpur
03.2004
Army Training - Defense Training
Officers Training Academy
08.1988
Bachelor of Arts (Honors Course) - History
Hindu College Delhi University
06.1987
Skills
- Training Facilitation
- Curriculum Design
- Learning Management System
- Blended Learning
- Coaching
Certification
- Gallup - Certified Strengths Coach
- Certified ICF (International Coaching Federation) Coach
Timeline
Manager Learning & Development
GMG
06.2022 - 03.2023
Gallup Workplace Consultant (Contracted) and Coach
Self Employed
07.2021 - 12.2021
Consultant (Retainership)
Vishal Megamart
11.2014 - 08.2019
Training Manager
Majid Al Futtaim Retail Hypermarkets Carrefour UAE
11.2014 - 07.2016
Division Head - Training
Carrefour India
07.2008 - 08.2013
Senior Manager Training
Walmart India
11.1993 - 06.2008
ICF Coaching Certification (ACTP) - Coaching
Grow More Avenues
Post Graduate Certification in Business Management - Business Management
XLRI Jamshedpur
Army Training - Defense Training
Officers Training Academy
Bachelor of Arts (Honors Course) - History
Hindu College Delhi University
- Gallup - Certified Strengths Coach
- Certified ICF (International Coaching Federation) Coach
Gallup Certified Strengths Coach
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