Dynamic Business Development and Operation Executive with a proven track record at AHALIA MONEY EXCHANGE AND FINANCIAL SERVICES PVT LTD. Expert in KYC compliance and data analysis, fostering client relationships that drive growth. Adept at managing cash handling and delivering exceptional customer service, ensuring operational excellence and client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Development and Operation Executive
AHALIA MONEY EXCHANGE AND FINANCIAL SERVICES PVT LTD
Kerala
01.2022 - 02.2025
Cultivated strong relationships with key clients, driving long-term business growth.
Verified KYC procedures in accordance with RBI guidelines, ensuring necessary documentation was complete.
Partnered with marketing team to create and implement successful promotional campaigns.
Provided outstanding customer service by maintaining high standards of customer experience.
Oversaw multiple sales pipelines to guarantee timely and accurate revenue forecasting.
Managed cash drawers, ensuring adherence to financial regulations through accurate balancing.
Accurately executed account transactions, including deposits and withdrawals, enhancing operational efficiency.
Addressed special requests like account closures and foreign currency exchanges with care and detail.
Education
Bachelor of Commerce - Accounting And Finance
William Carey University
Shillong - Meghalaya, India
01-2021
High School Diploma -
St. Thomas Autonomous College
Thrissur, Kerala
09-2019
Warehouse Supervisor -
National Skill Development Corporation
Kerala, India
03-2019
Internship - Logistics Management Service
ISB Logistics India Private Limited
Kochi
01-2019
Skills
Microsoft Excel Proficiency
PowerPoint presentation
Graphic designing
Digital marketing
Social media handling
Problem solving
Data analysis
Attention to detail
Communication
Time management
Adaptability
Cash handling
KYC compliance
Customer Handling
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner (A1)
A1
Tamil
Intermediate (B1)
B1
Certification
The Fundamentals of Digital Marketing from Google Digital Garage
Certificate Course In Animation (Image Editing, Card Designing, Movie Making, Film Editing, Music Creation, Morphing) From G-TEC Computer Education
Timeline
Business Development and Operation Executive
AHALIA MONEY EXCHANGE AND FINANCIAL SERVICES PVT LTD