Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
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AJMAL PUNNILATH

AJMAL PUNNILATH

DUBAI

Summary

Efficient and customer-orientated Retail Manager with 5+ years of experience and a proven record of success in retail management. Excellent customer service, team leadership, marketing, and time management skills.

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

10
10
years of professional experience

Work History

Manager

Daiso Japan L.L.C
01.2018 - Current
  • Recruiting, training, supervising, appraising staff
  • Overseeing pricing, cash register, stock control and preparing promotional materials and displays
  • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Delegated work to staff, setting priorities and goals.

Head Cashier

Daiso japan
Dubai
06.2018 - 03.2023
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Answered customer questions and provided store information.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.

Manager

Al Hooth Hyper Market
01.2016 - 01.2017
  • Company Overview: (Ajman)
  • Recruiting, training, supervising, appraising staff and managing budgets
  • Overseeing pricing, stock control and preparing promotional materials and displays
  • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
  • (Ajman)

Sales, Cashier & Customer Care Service

Al Hooth Hyper Market
01.2015 - 12.2015
  • Company Overview: (Ajman)
  • Helping customers find the right product, offering assistance and answering questions
  • Stocking shelves in a neat manner, ringing up purchases on registers as well as tagging products with prices
  • Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
  • (Ajman)

Education

B.A - ENGLISH

B.A ENGLISH

Diploma in Computerized Financial Accounting -

Skills

  • Strong Work Ethic
  • Time Management
  • Critical Thinking
  • Handling pressure
  • Employee training
  • Inventory management
  • Sales strategy
  • Budget management
  • Visual merchandising
  • Customer service
  • Team building
  • Staff scheduling
  • Performance appraisal
  • Vendor negotiation
  • Profit maximization
  • Promotional planning
  • Data analysis
  • Sales management
  • Clear communication
  • Emergency response
  • Goal setting
  • Sales techniques
  • Expense tracking
  • Documentation and reporting
  • Decision-making

Languages

  • ENGLISH
  • TAMIL
  • MALAYALAM
  • HINDI

Personal Information

  • Age: 26
  • Passport Number: R9719687
  • Citizenship: INDIAN
  • Date of Birth: 11/15/97
  • Gender: MALE
  • Marital Status: UNMARRIED
  • Religion: MUSLIM
  • Visa Status: WORK VISA

Languages

English
First Language
Malayalam
Proficient
C2
Tamil
Proficient
C2
Hindi
Advanced
C1

Timeline

Head Cashier

Daiso japan
06.2018 - 03.2023

Manager

Daiso Japan L.L.C
01.2018 - Current

Manager

Al Hooth Hyper Market
01.2016 - 01.2017

Sales, Cashier & Customer Care Service

Al Hooth Hyper Market
01.2015 - 12.2015

B.A - ENGLISH

B.A ENGLISH

Diploma in Computerized Financial Accounting -

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AJMAL PUNNILATH