SQL
Akanksha Tapaskar
Lead Business Analyst
Dubai
Summary
Techno-Functional Business Analyst with 13 years of experience in IT consulting & service based environments driving digital transformation, regulatory & data-driven projects across CMT, OTT, FMCG domains. Skilled in stakeholder collaboration, process re-engineering & end to end program management across NA, Europe, EMEA regions. Adept at bridging the gap between business vision and technology delivery through structured analysis, agile execution, and outcome-focused reporting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Business Analyst
To The New
06.2022 - Current
- Led project delivery for a large ANZ wagering client to assess transactional data and deliver reports / business insights for mitigating security & compliance related risks related to anti money laundering and counter terrorism. Managing a team of 7 members and responsible for leading client workshops, aligning requirements and overseeing project deliverables.
- Managed multiple tracks (Partner Integration, CMS, Non DTH) for a leading OTT player in the country. Optimized billing processes, implementing reports & dashboards to identify gaps and monitor end to end roll outs on Large Screens, Web & Mobile platforms.
- Managed cross functional teams for multi-track initiatives across CMS and OTT platforms; reduced billing variance by ~8%.
- Facilitated stakeholder workshops to define scope, KPIs, and transformation goals.
- Led UAT planning and execution; ensured quality releases across Web, Mobile, and Smart TV platforms.
- Led internal Agile ceremonies, improving sprint velocity by 15%.
Business Analyst
Cognizant Technologies Solutions
02.2014 - 05.2022
- Spearheaded BA efforts across 21-country deployment; eliminated 80% manual processes through digitization.
- Acted as Product Owner for PeopleSoft HCM; boosted system adoption by 67%
- Process re-engineering, automation of manual processes a part of digital transformation
- Conducted interviews with key business stakeholders to collect information on processes and requirements. Prepared detailed weekly reports on project updates, progress, conflicts, and team activities.
- Documented BRDs, FRDs, test plans, and UAT scenarios ensuring traceable, audit-compliant releases.
- Led cross functional teams in defining project objectives, establishing timelines and allocating resources to ensure successful project delivery.
- Engaged in stages of the Software Development Life Cycle, from concept to full implementation. Worked with proficiency in both Waterfall and Agile methodologies, adapting to project requirements and preferences seamlessly.
IOS Application Developer
Synechron Technologies
08.2011 - 01.2014
- Developed mobile apps for FMCG and banking clients
- Managed research and troubleshooting, proficiently identifying and resolving challenges and issues within mobile technologies to ensure high standards of performance and user experience.
- Translated basic design plans into full iOS app frameworks, delegating project components to appropriate team members.
- Trained and mentored resources for mobile technology, empowering team members to enhance their skills and capabilities in iOS development, contributing to overall team success and growth.
Education
PG in Business Analytics & Business Intelligence -
Great Lakes
04.2001 -
Master of Computer Applications -
Pune University
India,Pune 04.2001 -
Bachelor of Computer Applications -
Pune University
India, Pune 04.2001 -
Skills
Stakeholder Management
Requirement Elicitation
Project Management
Process Improvement
Agile & Waterfall
Digital Transformation
Software
Jira
Confluence
Visio
Mixpanel
Excel
Documentation
- Business Requirement Document
- Functional Specification Document
- Non-Functional Requirement Document
- Process Flows
- Project Charter
- Business Case
- User Stories
- Test documents
- RTMs
Certification
Certified Scrum Master
Timeline
Lead Business Analyst
To The New
06.2022 - Current
Business Analyst
Cognizant Technologies Solutions
02.2014 - 05.2022
IOS Application Developer
Synechron Technologies
08.2011 - 01.2014
PG in Business Analytics & Business Intelligence -
Great Lakes
04.2001 -
Master of Computer Applications -
Pune University
04.2001 -
Bachelor of Computer Applications -
Pune University
04.2001 -
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