Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Driven student motivated to leverage critical thinking and conflict resolution skills to add value in safety-focused role. Keen observation skills supported with precise attention to detail and well-honed analytical skills.
Hi, I’m
Akash Amin Abbasi
Dubai,United Arab Emirates
Summary
Overview
13
years of professional experience
4
years of post-secondary education
Work History
TRANSGUARD GROUP LLCDubai, United Arab Emirates
Security Supervisor
11.2021 - Current
Job overview
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Supervised operation and monitoring of CCTV footage to guarantee site safety.
- Upheld access control policy to prevent unauthorised entry.
- Monitored and patrolled on-site areas to serve as visible deterrence.
- Delivered first class customer service while maintaining professionalism.
- Liaised with emergency services to facilitate prompt medical and legal responses.
TRANSGUARD GROUP LLCDubai
Security Guard
10.2015 - 09.2021
Job overview
- Greeting Customers
- Providing a warm welcome for customers
- Monitoring CCTV
- Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
- Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
- Maintain safe working practices and conditions at all times.
ALL STAR BPORawalpindi, Pakistan
Customer sales representative
10.2012 - 09.2015
Job overview
- Built lasting relationships with clients through customer service interactions.
- Resolved customer concerns promptly to maintain satisfaction.
- Helped resolve client problems quickly with superior customer service.
- Responded to telephone and in-person requests for information.
- Demonstrated product usage and features to customers.
- Utilised various sales techniques to develop relationships with customers and drive sales.
Farooq CorporationRawalpindi, Pakistan
Storekeeper
08.2011 - 07.2012
Job overview
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Completed opening and closing procedures each day.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Checked invoices from suppliers against physical stock records to identify discrepancies.
- Led monthly stock-take and inventory-count activities, resolving discrepancies.
Education
Board of Intermediate And Secondary EducationRawalpindi
A-Levels from Commerce
2009.03 - 2011.06 (2 years & 3 months)
University Overview
Federal Board of Education Islamabad
GCSEs from Science
2007 - 2009 (2 years)
University Overview
Skills
- Customer Service
- First Aid
- Emergency Response
- Incident investigations
- Site patrolling
- Security checks
- Threat analysis
- Performance reviews
- Roster management
- Stop and Search procedure
- CCTV monitoring
- First Aid stock management
- Access Control
- Crowd control
- Emergency evacuation
Custom
Custom
4535742, Light Vehicle (Automatic Gear), 10/08/2023, 10/08/2025, DubaiPersonal Information
Personal Information
- Passport Number: JM1016603
- Passport Date Of Issue: 07/26/2023
- Passport Place Of Issue: Rawalpindi, PAKISTAN
- Passport Expiry Date: 07/24/2033
- Father's Name: Muhammad Amin Abbasi
- Date of birth: 10/10/1993
- Gender: Male
- Nationality: Pakistani
- Marital status: Married
- Religion: Muslim
- Visa status: Employment Visa (Free Zone)
Languages
English
Proficient
C2
Urdu
Proficient
C2
Punjabi
Proficient
C2
Hobbies
Hobbies
Reading,Swimming,Cricket,Web Surfing
Timeline
Security Supervisor
TRANSGUARD GROUP LLC
11.2021 - Current
Security Guard
TRANSGUARD GROUP LLC
10.2015 - 09.2021
Customer sales representative
ALL STAR BPO
10.2012 - 09.2015
Storekeeper
Farooq Corporation
08.2011 - 07.2012
Board of Intermediate And Secondary Education
A-Levels from Commerce
2009.03 - 2011.06 (2 years & 3 months)
Federal Board of Education
GCSEs from Science
2007 - 2009 (2 years)
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