Akash Dhumal
Dubai,UAE
Summary
Accomplished professional with extensive expertise in client relationship management, sales and business development, and marketing strategy. Proven track record in event coordination, financial reporting, and payroll management. Adept at leveraging point of sale systems to enhance customer satisfaction and streamline operations. Skilled in sponsorship development, corporate budgeting, and strategic planning to drive revenue and profit maximization. Strong background in team building, vendor management, and quality control. Committed to fostering relationships and achieving business goals through innovative marketing strategies and effective prospect targeting.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Business Development Executive
VAY Sports
Dubai
07.2024 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business
- Communicated directly with customers and partners to build strong business networks and relationships
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals
- Negotiated client contracts and agreements to cultivate profitable business transactions
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities
- Generated revenue growth by developing and executing targeted sales strategies to expand market share
- Increased client base by identifying and pursuing new business opportunities through market research and networking
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships
- Established and maintained highly effective relationships with clients and industry partners to drive growth
- Leveraged social media platforms to increase brand awareness and generate leads
- Enhanced brand recognition with strategic marketing campaigns
- Set and achieved company defined sales goals
Sports Coordinator
JA The Resort
Dubai
02.2016 - 07.2024
- Coordinated and managed multiple professional team camps, successfully hosting high-profile teams including Brighton, Aston Villa, Bournemouth, and Spartak Moscow, ensuring a seamless and high-quality experience
- Handled various events such as Holi Event, Caterpillar event, Mina Cups etc.
- Spearheaded the design and implementation of new cricket facilities, including the installation of a state-of-the-art cricket wicket and nets, which attracted high-caliber national and IPL cricket teams, significantly enhancing the facility's reputation
- Excelled in client acquisition, converting leads into long-term contracts, and expanding the facility's portfolio with a diverse range of high-profile clients
- Negotiated and secured sponsorship deals with prestigious global brands such as Rasasi, boosting the facility's market presence and financial resources
- Managed payroll operations for the department, ensuring accurate and timely compensation, compliance with financial regulations, and efficient budget management
- Proficiently handled Point of Sale (POS) systems and invoicing, overseeing client transactions, managing financial records, and maintaining accurate billing procedures
- Led the renovation and upgrade of the facility, overseeing infrastructure improvements and ensuring that enhancements met client expectations and industry standards
- Contributed to achieving and surpassing monthly financial targets by driving client acquisition, implementing effective marketing strategies, and promoting the facility's offerings
- Developed and implemented client satisfaction surveys, gathering feedback to improve services and address client needs effectively
- Coordinated with various departments to streamline operations, ensuring efficient scheduling, resource allocation, and facility management
- Organized and executed promotional events, workshops, and training sessions to increase facility visibility and attract new clients
- Monitored and analyzed industry trends and competitor activities, providing strategic recommendations to enhance the facility's competitive edge and service offerings
Sales Executive
Shreem Hyundai
Mumbai
09.2015 - 01.2016
- Identified and pursued potential customers through cold calling, networking, and referrals
- Developed and maintained strong client relationships to understand needs and preferences
- Converted leads into sales by addressing client concerns and guiding them through the purchasing process
Social Media and Marketing Intern
The Sports Gurukul
Mumbai
01.2015 - 01.2015
- Created engaging content and increased social media engagement by 20%
- Monitored social media channels and ensured timely responses to audience interactions
- Analyzed content performance data and provided insights to enhance content strategies
Education
Bachelor - Management Studies
Mumbai University
Skills
- Client Relationship Management
- Sales and Business Development
- Marketing and Social Media Strategy
- Event Coordination and Management
- Financial Reporting and Payroll Management
- Point of Sale (POS) Systems
- Sponsorship and Partnership Development
- Goals and performance
- Corporate budgeting
- Operations
- Database Management
- Relationship building and management
- Team building expertise
- Prospect targeting
- Strategic planning
- Marketing strategy
- Product and service sales
- Cash-flow analysis
- Business development and planning
- Revenue and profit maximization
- Quality control
- Marketing
- Relationship building and rapport
- Customer satisfaction
- Vendor management
- Point of sale operation
Certification
CPD Certified
Languages
English
Marathi
Hindi
Gujrati
Personal Information
Title: Business Development Executive/Sports Management/Events Coordinator
Timeline
Business Development Executive
VAY Sports
07.2024 - Current
Sports Coordinator
JA The Resort
02.2016 - 07.2024
Sales Executive
Shreem Hyundai
09.2015 - 01.2016
Social Media and Marketing Intern
The Sports Gurukul
01.2015 - 01.2015
Bachelor - Management Studies
Mumbai University
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