Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Driving License
Languages
Timeline
Generic
Akash Rao

Akash Rao

Dubai

Summary

Competent, diligent & result-oriented Business Growth Leader with over 12 years of experience in all phases of sales & business development operations. Distinguished career reflects continual advancement, depth of valuable & diversified leadership experience in steering functions, and consistent achievements in driving business strategies that produce significant business results-an effective communicator with strong interpersonal, problem-solving skills, & abilities to overcome business challenges. Proficient in achieving/exceeding targets, opening new & profitable product/service markets & setting up business operations in untapped markets. Skilled in developing strategies to accomplish a created vision, leading multicultural, cross-functional teams to implement strategic initiatives. Excellence in developing relationships with C-level executives and leadership teams across entire MEA region & departments and structuring business partnerships.

Overview

11
11
years of professional experience
1
1
Certification

Work History

AVP Sales

Xebo.ai
Dubai
11.2024 - Current
  • Led sales initiatives for the Middle East region, driving market penetration and revenue growth.
  • Managed sales operations in the Middle East, achieving significant business growth and competitive advantage.
  • Directed all aspects of the sales cycle from initial contact through successful closure of deals.
  • Established and maintained relationships with key customers to identify new business opportunities.
  • Implemented best practices for lead generation initiatives including cold calling campaigns.
  • Developed and implemented strategic sales plans to increase customer base and ensure customer retention.
  • Collaborated with marketing team to develop promotional materials that effectively communicated the company's message.
  • Implemented CRM systems to streamline sales processes and improve customer relationships.

Associate Director

WebEngage Technologies
Dubai
06.2022 - 11.2024
  • Over 35 new businesses acquired, and over $2 million in revenue has been generated across the Middle East and Africa, along with a pipeline of over $500K.
  • Prospecting Accounts: Prospect for new business across Marketing, Product, Growth, Digital areas within the company, including leveraging leads provided by marketing, SDR, BDR and maintain 5X pipeline coverage. Gain a deep understanding of the customer's processes and problems. Ensure the right questions are being asked and answered. Develop relationships with multiple buying personas within the prospect account.
  • Sales Management: Connect prospect's business objectives (both functional and corporate) with WebEngage Marketing & Engagement solutions. Deploy a customer-centric approach in understanding how WebEngage can do so. Lead enterprise agreements to close being proactive in all aspects of opportunity development. Prepare accurate forecast, building a funnel to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management.
  • Pre-Sales Management: Approaching businesses to offer valuable sales solutions and providing suggestions on service improvements. Use a disciplined approach to effectively and efficiently involve pre-sales and post-sales support. Leverage industry expertise as needed.
  • Revenue Generation: Develop and actively manage interactions within the customer buying cycle using standard processes. Handle different kinds of sales scenarios and negotiate in a manner that drives towards close. Gain buy-in from multiple stakeholders. Managing Existing accounts and tracking all upsell opportunities in a timely manner. Recommending additional product offerings to the customer and increasing the overall monthly recurring revenue.
  • Team Management: Demonstrating prowess in providing operational and technical leadership to ensure achieving companies' missions. Directing, training & monitoring team members' performance to ensure efficiency in operations and meeting individual & group targets-demonstrated prowess in providing operational leaderships to confirm achieving companies' missions. Functioning closely with the Marketing and Product management team to ensure maximum conversion of the leads.

Senior Manager- Sales

Celoxis Technologies
Pune
08.2019 - 06.2022
  • Promoted to Senior Manager for the Sales Team, I accomplished quarterly targets comprehensively, acquired over 100 new accounts in 3 years, and generated over $1.5 million in revenue.
  • Strategic Planning and Support: Formulating goals, standards, and metrics to keep track of key performance indicators (KPIs). Establishing and presenting innovative strategies to team members, executives, and customers, to build a foundation for successful sales plans. Accomplish sales goals, and boost revenue through the product. Responsible for driving end-to-end sales for the Celoxis project management platform. Assessing and engaging with key decision-makers to determine fit, need, project budgets, and timelines.
  • Pre-Sales Management: Approaching businesses to offer valuable sales solutions, and providing suggestions on service improvements. Carrying out the pre-sales functions. Responding to RFPs, RFIs, and bid management. Generating new business leads using effective sales methodology, contributing to exceeding revenue objectives, and achieving measurable results by ensuring proper execution and providing valuable support. Acting as an account manager for new customer accounts for the first year, and constantly growing the user base throughout the year. Working with stakeholders during implementation and creative services, and being the glue between all respected parties.
  • Customer Management: Successfully working with customers from North America, South America, Africa, and EMEA. Actively and accurately describe the features and benefits of the product to the customer. Managing customers' queries by providing solutions according to company procedures and policies. Leading discovery calls to understand customer requirements, and prepare relevant presentations and walkthroughs of the application. Delivering a detailed demonstration of the software, and resolving customer queries. Conducting monthly reviews for SMBs and enterprise accounts to ensure customer satisfaction. Service client post-platform implementation, acting as the point of contact for all program issues and custom programming requests.

Inside Sales & Presales Rep

Resilinc Solutions Pvt Ltd
Pune
09.2018 - 08.2019
  • Proactively set up the entire sales team and trained the new joiners; acquired around 10 new businesses within the first six months. Streamlined and set up the complete sales process in India.
  • Key Deliverables: Successfully drove the sales of Resilinc products & helped achieve customer acquisition & growth targets. Developed sales opportunities by researching and identifying potential accounts. Ensured that the customer/prospect database is constantly updated & records for each in terms of calls made, inquiries, feedback, etc. is maintained. Efficaciously set up and deliver sales presentations, product/service demonstrations, and other sales actions. Conveyed with customers to assess and satisfy their needs and meet or exceed their expectations. Established RFP, RFI, and RFQ responses to potential customers. Supported marketing efforts such as trade shows, exhibits, and other events. Emphasized service or product features and benefits, discussed credit terms, quoted Prices, and prepared sales order forms or reports.

Sr CRA

Tech Mahindra Business Services
Pune
07.2015 - 08.2018
  • Received appreciation from Clients for delivering maximum sales and upgrades for multiple quarter; won spotlight for three quarters for performing effectively with optimum efficiency. Won an award for achieving Customer Satisfaction (NPS) for three consecutive months. Acknowledged various rewards and recognition in terms of incentives. Acted as one of the winners in the 'Customer Satisfaction Campaign' organized by the company & was rewarded with a trip to Greece. Ranked 1st in almost 500 employees in another enormous 'iPhone Campaign' and was awarded an iPhone.
  • Key Deliverables: Entrusted to upgrade Existing Customers to extend the contract for another two years. Worked on telecom contracts in the UK region with corporate clients and B2C. Identified the market and prepared case studies to send it across to clients. Assured the targets are met without impacting the Quality. Worked for UK client' 3 Global Services, one of the biggest telecom industries in the UK. Acted as a mentor for multiple teams and have handled about 10-12 team members.

Sale Build IT Enabled Services
03.2014 - 05.2015
  • Promoted to a team SWAT for dealing with the critical software sales campaign. Acknowledged appreciation from clients for delivering the campaign on time with quality leads. Selected to handle calibration sessions for the teams on an ongoing campaign. Accredited with the award for the most significant number of sales in a month.

Education

Masters - Master of Computer Application

Pune University
01.2016

Graduated - Bachelor of computer science

Pune University
01.2011

Skills

  • Strategic & Tactical Initiatives
  • Revenue Growth
  • Software Sales
  • Customer Management
  • Market Penetration
  • Pre-Sales demonstration
  • Business Development
  • Leadership and Team Development
  • Relationship Management
  • B2B SaaS Sales
  • Account management
  • Team Management
  • Sales forecasting
  • Team leadership
  • Partnership development

Personal Information

Date of Birth: 05/12/90

Certification

  • Fundamentals of Digital Marketing from Google
  • Microsoft Azure Fundamentals AZ-900

Languages

  • English
  • Hindi
  • Marathi
  • Kannada

Driving License

UAE Driving License with own car

Languages

English
Proficient
C2
Hindi
Proficient
C2
Marathi
Proficient
C2

Timeline

AVP Sales

Xebo.ai
11.2024 - Current

Associate Director

WebEngage Technologies
06.2022 - 11.2024

Senior Manager- Sales

Celoxis Technologies
08.2019 - 06.2022

Inside Sales & Presales Rep

Resilinc Solutions Pvt Ltd
09.2018 - 08.2019

Sr CRA

Tech Mahindra Business Services
07.2015 - 08.2018

Sale Build IT Enabled Services
03.2014 - 05.2015

Masters - Master of Computer Application

Pune University

Graduated - Bachelor of computer science

Pune University

Similar Profiles

CREATE PROFILE
Akash Rao