AKASHDEEP SINGH
Summary
Dynamic and results-driven professional with a proven track record at PRO ULTIMATE GYMS and Axis Bank, excelling in administration and communication. Expert in enhancing customer satisfaction and resolving complex issues, demonstrating exceptional multitasking and problem-solving abilities. Quick learning team player with effective communication and organizations skills
Overview
5
5
years of professional experience
Work History
Receptionist
PRO ULTIMATE GYMS
06.2023 - 07.2024
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
CREDIT CARD SALES
Axis Bank
05.2019 - 06.2020
- Implemented strategies to reduce risk of credit card fraud and identity theft.
- Assisted customers with questions and inquiries to provide information regarding credit card accounts.
- Researched and resolved customer complaints and disputes related to credit card accounts.
- Built strong relationships with customers to increase retention and loyalty.
Education
Bachelor of Arts - HUMANITIES
SCD GOVERNMENT COLLEGE
LUDHIANA06.2023
10+2 - ARTS
HVM CONVENT SR SEC SCHOOL
LUDHIANA04.2019
Skills
- ADMINISTRATION
- DOCUMENTATION
- COMMUNICATION
- FLUENCY IN ENGLISH
- PROBLEM SOLVING
- SALES KNOWLEDGE
- TECHNICAL SUPPORT
- MULTITASKING
Languages
English
Hindi
Timeline
Receptionist
PRO ULTIMATE GYMS
06.2023 - 07.2024
CREDIT CARD SALES
Axis Bank
05.2019 - 06.2020
Bachelor of Arts - HUMANITIES
SCD GOVERNMENT COLLEGE
10+2 - ARTS
HVM CONVENT SR SEC SCHOOL
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