Summary
Work history
Education
Skills
Languages
Work availability
Timeline
Overview
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Akash Kumar Mishra

Abu Dhabi,UAE

Summary

To pursue a professional career in hospitality industry where I can constantly grow along with the company, acquire the specific skills at each level and give my effort to work for overall stability and prosperity of the company.

Work history

Acting Floor manager

Garage Restaurant
01.2023 - Current

Banquet Supervisor & In Room Dining Supervisor

07.2018 - 08.2023
  • Lapita Autograph Collectionguestrooms with 60 suites and 3 villas
  • 5 F&B outlets (All Day-Dining, Hikina Chinese Restaurant, Palama lounge, In-room Dining, Ari Pool Bar & Restaurant), Banquet capacity up to 1000 guest plus 7 meeting rooms and 2 boardrooms
  • Respond to and try to fulfill any special banquet event arrangements requested by guest
  • Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
  • Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems
  • Proactively planning and organizing the restaurant items to easy the operation
  • Conducting briefing / Training for the team and allocate side duties for the associates
  • Making and Submit the Payroll
  • Support other outlet and leading the team in the absence of outlet supervisor.

Banquet supervisor

ABU DHABI
01.2019 - 10.2022

Bar Supervisor

Wane by Somiya Bar Marina Dubai
11.2021 - 10.2022
  • Responsible for supervising a team of eight including delegating responsibilities of subordinates
  • Important quality improvement or corrective action plans
  • Identify and recommend new ideas, technologies or processes to increases organization efficiency, productivity, quality, safety and/or cost-saving
  • Partner with and assist with others to promote an environment of team work and achieve common goal
  • Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance
  • To prepare and submit the monthly plan for the promotional activities to be conducted every month.

Talent Coach (Acting as Assistant Manager

Wood Bar Lobby Lounge W Goa Vagator Beach
10.2020 - 09.2020
  • Luxury hotel rooms, suites, chalets and villas sprawl out across an idyllic coastline
  • Assist other employees to ensure proper coverage and prompt guest service
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust
  • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties
  • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
  • Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.

Waiter

Lapita Autograph Collection
10.2017 - 07.2018

Café Supervisor

Big Boy Toys - A Division of MAGUS Cars Ltd
01.2017 - 10.2017

Bar Waiter

Hyatt Regency Hotel
04.2015 - 12.2016

Industrial Trainee

Hyatt Regency Hotel
04.2014 - 10.2014
  • The Industrial Training was done in 4 major departments;
  • Food & Beverages Service
  • Kitchen
  • House Keeping
  • Front Office

Education

Bachelor of Hotel Management - Catering Technology & Tourism

Punjab Technical University

Skills

  • Skills Highlights
  • Planning and Organizing
  • Strong decision maker
  • Complex problem solver
  • Creative design
  • Innovative
  • Service-focused
  • Coaching and Developing
  • Strengths
  • Handle Communication with different types of Guests
  • Energetic and Hard Working to take up a task to be done
  • A very good and a key team player in performing team operations and targets
  • Initiative and self-motivated to start a task
  • Ability to work Under Pressure
  • Lounge Bar

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Acting Floor manager

Garage Restaurant
01.2023 - Current

Bar Supervisor

Wane by Somiya Bar Marina Dubai
11.2021 - 10.2022

Talent Coach (Acting as Assistant Manager

Wood Bar Lobby Lounge W Goa Vagator Beach
10.2020 - 09.2020

Banquet supervisor

01.2019 - 10.2022

Banquet Supervisor & In Room Dining Supervisor

07.2018 - 08.2023

Waiter

Lapita Autograph Collection
10.2017 - 07.2018

Café Supervisor

Big Boy Toys - A Division of MAGUS Cars Ltd
01.2017 - 10.2017

Bar Waiter

Hyatt Regency Hotel
04.2015 - 12.2016

Industrial Trainee

Hyatt Regency Hotel
04.2014 - 10.2014

Bachelor of Hotel Management - Catering Technology & Tourism

Punjab Technical University

Overview

10
10
years of professional experience

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Akash Kumar Mishra