Microsoft Teams
AKHILA RAJAN
Executive Assistant
Dubai
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Executive Assistant
Amiti Overseas DMCC
03.2023 - Current
- Create, update, and maintain organize files and records related to such, ensuring confidentiality of records.
- Handling Bank facilities documentation such as Trust Receipt Loan, Invoice financing and Credit rating reports.
- Provide all business set up and services to the company from DMCC Portal.
- Prepare, examine and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, reporting and procedural standards.
- Petty Cash Management in Tally ERP & Excel.
- Ensure the financial transactions are authorized, recorded, files with adequate supporting documentation and maintained.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Managing product sampling procedure such as weighing, capture photo of the product, update receive/dispatch sheets and maintain all samples folders.
- Answer and direct phone calls, Organize and schedule meetings and appointments, maintain contact list.
- Managing administrative duties such as filing, typing, copying, scanning etc.
- Write and distribute email, correspondence memos, letters to the banks, faxes and forms.
- Managing executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managing mail and both incoming and outgoing correspondence, face to face enquiries.
- Provide other relevant administrative duties as needed by the employer
Office Manager
Trade X ME LLC
03.2021 - 02.2023
- Reporting directly to HR manager
- Fielding telephone calls and provide the messenger to subordinates
- Provided administrative support WPS Payroll, calendar and effective communication.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments and travel arrangements for department managers.
- Created, prepared, and delivered reports to various departments.
- Updating and coordinating with HR & PRO for employees' documents such as visa, EID, Insurance
- Monthly update for DU/Etisalat bills
- Evaluated employee records and productivity and submitted evaluation reports.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Controlled Bayzat Software and handling group of companies' contracts details & expiry dates.
- Maintained vehicle list, update vehicle documents & arranging vehicle service and insurance application.
- Preparing and maintained medical Insurance for employees.
- Scheduling pest control treatment for officers & warehouses
Office Manager
Keynes Constructions & Interiors LLC
01.2020 - 01.2021
- Reported directly to GM
- Scheduled meetings and appointments within office.
- Making travel arrangements and coordinating.
- Partner with HR to update and maintain office policies as necessary.
- Provided admin support to documentation team.
- Organized office operations and procedures.
- Address employees query regarding office management issues.
- Coordinated sales team by managing schedules, filing important documents and communicating relevant information
- Prepared sales quotations & follow-ups for clients, negotiating terms and Provided quotes to clients as per their cost-effectiveness.
- Efficiency in responding to online and telephone queries.
- Follow-ups with operation team for ongoing projects.
- Filing, scanning, fielding and receiving calls
Office Manager
Albaddad Capital Fzc
02.2015 - 06.2019
- Reported directly to President of company.
- Provided admin support to higher management
- Efficient Scheduling and Organizing of meetings, appointments and travel arrangements
- Handled information request & Greet and receive a visitor
- Prepared confidential and sensitive documents.
- Coordinated office management activities.
- Handled external and internal communication or management system
- Fielding telephone calls, Provide general support to visitors.
- Organized office layout and order stationery and equipment.
- Partner with HR to update and maintain office policies as necessary
- Coordinate with IT department on all office equipment
- Managing databases, operate office equipment, such as photocopy machine and scanner Maintain hardcopy and electronic filing system.
- Prepared Local Purchase Order in Oracle ERP System.
- Coordinated company travel needs.
- Provided support for VIP visitors (visas, hotels, chauffeur services, meet and greet services)
- Ensure that travel needs are met within constraints of company travel budget. Creating and Managing new department for achieving.
- Address employees query regarding office management issues.
Administrator/Travel Consultant
Art Desert Tourism LLC
12.2012 - 01.2015
- Reported directly to GM.
- Applied visa Application
- Checked and Posted Visa Application.
- Booked and issued tickets in Sabre GDS System.
- Visa status follows up and rectification of issues.
- Interacted with customers for travel queries.
- Checked status tourist exit/entry process and maintain system.
- Issued tickets on airline websites.
- Hotel booking in 24x7.
- Booked tour packages in Emirates trade net.
- Interacted with walking customers.
- Making Local Purchase Order and sent to customers.
- Fielding & receiving telephone calls, scanning and filing
Team Leader/Customer Service Agent
Sri Lankan Airlines
03.2010 - 08.2012
- Check-In Passengers.
- Meet and Assist VIP Passenger and lead them to Lounge after Check-In.
- Provided Service at boarding gate.
- Interacted with colleagues for teamwork.
- Meet flight and file all important documents.
- Back office duties, Pre-flight editing.
- Provided service at arrival hall, create PIR and follow up with MHB
Education
BA - POLITICAL SCIENCE
University Of Calicut
India 01.2005 - 03.2008
VHSC -
TRAVEL & TOURISM Board of VHSC Kerala
India 01.2003 - 03.2005
SSLC -
Board of Kerala
India 01.2003 - 03.2003
Diploma - Airport Management & Customer Care
Vinayaka Mission University
India 05.2009 - 05.2010
MBA - Logistics And Supply Chain Management
Bharathiar University
India 04.2001 -
Skills
Highly efficiency in Type Writing
Customer Service
Office administration
Human Resources Management (HRM)
Travel coordination
Calendar Management
Software
Microsoft Office
Oracle ERP System
Certification
Training -Sabre GDS System from Emirates Aviation College
Timeline
Executive Assistant
Amiti Overseas DMCC
03.2023 - Current
Office Manager
Trade X ME LLC
03.2021 - 02.2023
Office Manager
Keynes Constructions & Interiors LLC
01.2020 - 01.2021
Office Manager
Albaddad Capital Fzc
02.2015 - 06.2019
Administrator/Travel Consultant
Art Desert Tourism LLC
12.2012 - 01.2015
Team Leader/Customer Service Agent
Sri Lankan Airlines
03.2010 - 08.2012
Diploma - Airport Management & Customer Care
Vinayaka Mission University
05.2009 - 05.2010
BA - POLITICAL SCIENCE
University Of Calicut
01.2005 - 03.2008
VHSC -
TRAVEL & TOURISM Board of VHSC Kerala
01.2003 - 03.2005
SSLC -
Board of Kerala
01.2003 - 03.2003
MBA - Logistics And Supply Chain Management
Bharathiar University
04.2001 -