Akhilesh Kumar Nigam
Business Development Manager
Sharjah,Sharjah
Summary
Skilled Business Development leader offering 12 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
3
3
years of post-secondary education
15
15
years of professional experience
Work History
Business Development Manager
Mashreq Bank PSC
Dubai, UAE
10.2018 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Compiled product, market and customer data to forecast accurate sales and profit projections.
- Worked with marketing teams to create, deploy and optimize effective campaigns for Personal Banking clients.
- Responsible for developing sales plans. Monitoring day-to-day activities of the team and involved in their training, mentoring, and motivation and grooming
- Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
- Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
- Managing and retaining relationships with existing clients
- Increasing client base
- Having an in-depth knowledge of business products and value proposition
- Writing business proposals
- Negotiating with stakeholders
- Identifying and mapping business strengths and customer needs
- Researching business opportunities and viable income streams
- Following industry trends locally and internationally
- Drafting and reviewing contracts
- Reporting on successes and areas needing improvements
Relationship Manager
Standard Chartered Bank
Dubai, UAE
10.2016 - 10.2018
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Networked with business leaders and executives to identify clientele within local community.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.
- Worked with clients to address and respond to client and partnership management issues.
Personal Banker
Mashreq Bank PSC
Dubai, UAE
06.2015 - 09.2016
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Identified and investigated variances to financial plans and forecasts.
- Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
- Achieved consistent recognition as top sales performer.
- Established rapport with new clients to increase satisfaction and loyalty.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Maximized revenue through improved sales techniques and branch productivity.
Branch Sales Manager
HDFC BANK LTD
Gurgaon, India
10.2011 - 06.2015
- Managed branch operations, including sales, customer service, finances, and recordkeeping.
- Analyzed financial statements to identify cost control initiatives.
- Interviewed, hired, and developed team of 40 members.
- Increased branch revenue by 170% through branch catchment.
- Developed and implemented comprehensive salesperson training program.
- Produced contracts, reports, letters, and proposals for clients.
- Identified opportunities for growth within [Location] territory and collaborated with sales teams to reach sales goal.
- Grew retail sales volume in assigned territory 210% through strategic budgeting and product promotion.
- Supervised sales team of 40 people, stepping in to support employees and deliver smooth sales processes for clients.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Deputy Manager
Kotak Mahindra Bank
New Delhi, India
10.2009 - 09.2011
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Assessed budget plans and present costs to forecast trends and recommend changes.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Developed and maintained relationships with local real estate agents.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
- Generated dramatic improvements across entire sales cycle, including prospecting, conversion and contract negotiation.
- Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, Privacy Act and Community Reinvestment Act.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Business Development Manager
Religare Finvest Limited
New Delhi, India
09.2005 - 10.2009
- Handling a team of Relationship Executives. Responsible for generating revenue by cross selling the investment products (i.e. life & non life insurance, mutual funds, NFO’ etc)
- Implementing competent business strategies to market a wide range of products and achieve pre-set sales and profit targets.
- Responsible for developing sales plans. Monitoring day-to-day activities of the team and involved in their training, mentoring, and motivation and grooming.
- Interacting with the clients on a regular basis & providing redressal to all their queries & handling all client relation
- Evaluating performance & monitoring channel sales and marketing activities.
- Arrangement of different kind of promotional campaigns for customer awareness
Education
Bachelor of Commerce - Commerce
Chhatrapati Shahu Ji Maharaj University
Kanpur, India 03.2002 - 04.2005
PGP in Digital Marketing Management - Digital Marketing Management
Amity Future Academy
India 12.2020 - Current
Skills
Sales expertise
Accomplishments
- Won "CEO CLUB 2020" for Outstanding Performance from Mashreq Bank.
- Won "Top Business Development Manager 2019" for Highest Sales in UAE from Mashreq Bank.
- Awarded "Hightest Net Sales Revenue 2017 & 2016" from Standard Chartered Bank.
- Awarded "HALL OF FAME OMNI KPI" achievement 219% for the month of Jan 2016 from Mashreq Bank.
- Awarded "CHAMPIONS OF PRIME TEAM" for Branch Banking 2014 annual recognition program from HDFC Bank.
- Awarded "Star Team Award 2013" from HDFC Bank.
- Awarded "KPRP CHAMPIONS" for the Q1 from Kotak Bank.
- I have been promoted from Religare Marketing Pvt. Ltd. as Relationship Manager to Religare Finvest as Business Development Manager in the month of September 09.
Timeline
PGP in Digital Marketing Management - Digital Marketing Management
Amity Future Academy
12.2020 - Current
Business Development Manager
Mashreq Bank PSC
10.2018 - Current
Relationship Manager
Standard Chartered Bank
10.2016 - 10.2018
Personal Banker
Mashreq Bank PSC
06.2015 - 09.2016
Branch Sales Manager
HDFC BANK LTD
10.2011 - 06.2015
Deputy Manager
Kotak Mahindra Bank
10.2009 - 09.2011
Business Development Manager
Religare Finvest Limited
09.2005 - 10.2009
Bachelor of Commerce - Commerce
Chhatrapati Shahu Ji Maharaj University
03.2002 - 04.2005
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Additional Information
- A competent earned bachelor’s degree with over 12year of experience in Sales & Marketing, Client Relationship Management, Channel Management & Team Management.
- Gained experience in client servicing, process operations and experience of implemented procedures & service standards for business excellence.
- A keen analyst, highly skilled in market / sales forecasting, quick to identify & formulate strategies to exploit business opportunities.
- An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
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