AKRA KIVUMBI
AL NAHDA,Sharjah
Summary
Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Sales executive
riham company ltd
kampala, uganda
01.2023 - Current
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Generated new leads and opportunities to maximise revenue.
- Understood customer needs to craft exceptional sales journeys.
- Maintained contact with customers throughout sales and pre-delivery process.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
- Organised displays to promote inventory and encourage customer purchases.
- Prepared orders for customers with wrapped, bagged and boxed items.
Sales assistant
ham botique
kampala, uganda
02.2022 - 01.2023
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Education
High School Diploma -
Bilal islamic school
uganda 01.2020 - 12.2021
Skills
- Customer Service
- Customer relations
- Merchandising
- Stock counting
- Cash management
- Sales trend analysis
- Service promotions
Languages
English
Fluent
swahili
Fluent
Timeline
Sales executive
riham company ltd
01.2023 - Current
Sales assistant
ham botique
02.2022 - 01.2023
High School Diploma -
Bilal islamic school
01.2020 - 12.2021
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