Aksa Mariam

Work History

Ecommerce Content Merchandiser

Landmark Digital - Landmark Group

DUBAI

10.2024 - Current

Updated pricing and signage to complete product displays and educate customers.
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Optimized website performance for improved customer experience and higher conversion rates.
Led redesign of ecommerce website, enhancing user experience and boosting conversion rates.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Collaborated with the merchandising team to update and maintain the Centrepoint website across various departments, including Women, Men, Home, and Beauty.
Ensured consistent and timely updates to enhance user experience and showcase latest products and promotions.
Monitored website performance and collaborated with cross-functional teams to optimize content presentation.
Successfully handled over 120 tasks and updates, ensuring timely and consistent enhancements to user experience.

Content Management Intern

Landmark Digital - Landmark Group

DUBAI

08.2024 - 10.2024

Enhanced user experience by creating engaging web content and optimizing website navigation.
Conducted extensive industry research to stay current on trends and produce relevant content.
Facilitated brainstorming sessions with team members to generate creative ideas for new content initiatives.
Assisted with social media management by scheduling posts, monitoring analytics, and engaging with followers.
Worked closely with graphic designers to develop visually appealing infographics that complemented written content.
Leveraged CMS tools to streamline publishing workflows while maintaining high-quality standards.
Participated in regular team meetings to discuss projects, share feedback, and identify improvement opportunities.
Proofread, edited, and evaluated final copy to ensure alignment with established guidelines.
Suggested improvements to enhance content quality and accuracy.
Pushed 150 to 200 products per day to websites, ensuring timely updates and inventory accuracy.

Sales and Marketing Assistant

Maxline Logistics

DUBAI

01.2024 - 08.2024

Assisted call-in customers with questions and orders.
Developed strong relationships with vendors and negotiated contracts, achieving cost savings on promotional materials purchases.
Assisted in the creation of sales presentations tailored to individual client needs, resulting in higher closing ratios.
Enhanced client relationships through regular communication, addressing concerns, and providing prompt solutions.
Supported sales team by providing timely updates on inventory levels, ensuring adequate stock availability for meeting customer demands.
Conducted 50 to 100 outbound calls daily, engaging potential clients and driving sales opportunities.
Sent 20 to 50 personalized emails each day, effectively following up and nurturing leads to maximize conversion rates.

Marketing Executive

Little Kickers

Toronto

04.2022 - 11.2023

Planned and executed events and marketing programs to increase qualified leads.
Collaborated with sales teams to align promotional activities with revenue goals.
Analyzed market trends to identify new growth opportunities in untapped markets.
Developed and implemented a targeted digital strategy to improve business performance.
Increased brand awareness through innovative marketing campaigns.
Onboarded new customers by developing database listings and uploading information.
Worked with the communications team to promote company programs and initiatives.
Enhanced customer loyalty through tailored loyalty programs and personalized marketing.
Boosted lead generation with targeted email marketing strategies and social media advertising.
Led a team of marketing professionals, providing mentoring and coaching.

Operations Coordinator

Amstergi Holdings

DUBAI

01.2019 - 12.2021

Enhanced customer satisfaction by promptly resolving issues and providing exceptional support.
Developed strong client relationships, maintaining open communication to promote loyalty and retention.
Implemented troubleshooting and root cause analysis for effective issue resolution.
Negotiated pricing and services with customers and vendors to reduce expenses and increase profits.
Coordinated logistics activities, including transportation arrangements and customs clearance documentation.
Collaborated with area managers to evaluate needs and optimize operational plans.
Assisted lower-level employees in handling challenging customers while maintaining excellent service.

Marketing Intern

Leviton

DUBAI

08.2019 - 09.2019

Assisted in planning and executing successful product launch events.
Tracked campaign performance metrics to identify areas for improvement.
Compiled and presented reports on campaign performance, offering recommendations for future initiatives.
Worked with HR team to coordinate company events.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Updated and maintained employee records to respond quickly to requests for information.

Marketing Intern

Victoria College

DUBAI

03.2017 - 04.2017

Conducted market research to identify target audiences and optimize marketing efforts.
Assisted in creating written, video, and image content for marketing channels.
Enhanced social media engagement through regular posting and audience interaction.
Researched competitor trends and interpreted findings to report conclusions to supervisors.

Summary

Overview

Work History

Ecommerce Content Merchandiser

Content Management Intern

Sales and Marketing Assistant

Marketing Executive

Operations Coordinator

Marketing Intern

Marketing Intern

Education

Post Graduate In Marketing Management - Marketing Management And Research

BBA - International Marketing

Skills

Software

Languages

Timeline

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