Akuffo Tettey Kortey
Teacher
Fujaira
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through five years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Assistant
Manahil Organic Honey Farm
Fujaira
07.2022 - Current
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed department budgets and generated financial reports for management review.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Laborer
All Mayya Group
Fujaira
07.2020 - Current
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Observed site safety rules to maximize protections for team members and equipment.
- Organized materials, tools, and equipment to supply team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized construction tools and machinery to effectively complete job site projects.
- Prepared job sites by removing debris and setting up materials and tools.
- Worked alongside team to accomplish work goals according to schedule.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Mixed and poured concrete for variety of projects.
- Helped with erecting scaffolding and ladders.
Education
Diploma - English Education
TEFL - UK
United Kingdom 11.2022 - 01.2023
Bachelor In Psychology - Psychology Teacher Education
University of Cape Coast
Ghana 10.2013 - 09.2016
Skills
Office administration
Documentation and reporting
Writing reports
Employee training and development
Supervising staff
Quality assurance
Time management
Sorting and labeling
Purchase orders organization
Hard working, energetic, honest and full of conflict resolution skills.
Ready and attention always.
Timeline
Diploma - English Education
TEFL - UK
11.2022 - 01.2023
Administrative Assistant
Manahil Organic Honey Farm
07.2022 - Current
Laborer
All Mayya Group
07.2020 - Current
Bachelor In Psychology - Psychology Teacher Education
University of Cape Coast
10.2013 - 09.2016