Summary
Overview
Work history
Education
Skills
Languages
Hobbies
Organizations
Timeline
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ALA OTHMAN

ALA OTHMAN

Abu Dhabi,United Arab Emirates

Summary

A motivated and people-oriented professional with two years of costumer service and flight operations. I have a Bachelor's degree in English Literature, Language and Civilisation. I am a multilingual, dedicated and I have dynamic customer service approaches. A very physically and mentally dexterous individual with excellent communication skills. I am a keen swimmer and I play sports in my spare time. I am looking for a challenging and rewarding role as a cabin crew where I can utilize my practical expertise and previous experiences.

Overview

2026
2026
years of professional experience
4
4
years of post-secondary education

Work history

Flight Attendant

WIZZAIR
Abu Dhabi
08.2023 - Current
  • Maintained passengers and Aircraft safety and security through SOPs
  • Supervised sales on board and handled money transactions and management
  • Assisted passengers with special needs and solved problems
  • Handled all bilingual In-flight announcements
  • Kept catering to safety and passengers' composure during emergency situations
  • Promoted duty free and company products on board

Sales Representative

Graphic Art (Course Work)
Tunis, Tunisia
2022 - 2023
  • Catered to customer questions and inquiries
  • Sought after clients and pushed for product sales
  • Helped in leaflet distribution and promoting brand visibility
  • Handled sales

Education

Bachelor of Arts - English Literature, Language and Civilization

Higher Institute of Languages of Tunis
University of Carthage
09.2022 - 06.2023

End of Preparatory Cycle Diploma - English Literature

Preparatory Institute For Literary Studies
University of Tunis
09.2020 - 07.2022

English Literature

Faculty of Letters, Arts And Humanities
University of Manouba
09.2019 - 06.2020

High School Diploma - Literary Studies

Alaoui Highschool of Tunis
09.2018 - 07.2019

Skills

  • Customer Service
  • Airbus A321 operation
  • Cultural Awareness
  • Stress Tolerance
  • Crisis Management
  • SOP Oriented
  • Adaptability
  • Problem Solving
  • GCAA MedicalCabin Crew Attestation

Languages

Arabic
Native
English
Fluent
French
Fluent

Hobbies

  • Writing
  • Swimming
  • Sports
  • Video Games

Organizations

  • The Tunisian Rapid Intervention Brigade's Sports Taekwondo Team.
  • El Gorjani Municipal Pool Swimming Club

Timeline

Flight Attendant

WIZZAIR
08.2023 - Current

Bachelor of Arts - English Literature, Language and Civilization

Higher Institute of Languages of Tunis
09.2022 - 06.2023

End of Preparatory Cycle Diploma - English Literature

Preparatory Institute For Literary Studies
09.2020 - 07.2022

English Literature

Faculty of Letters, Arts And Humanities
09.2019 - 06.2020

High School Diploma - Literary Studies

Alaoui Highschool of Tunis
09.2018 - 07.2019

Sales Representative

Graphic Art (Course Work)
2022 - 2023

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ALA OTHMAN