Alaa Al Halabi
Dubai
Summary
An experienced sales and accounting professional with six years of expertise in driving revenue growth and managing financial operations. Proficient in accounting software, financial analysis, and sales strategies. Dedicated to achieving business goals through effective teamwork and a results-oriented approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accountant & Sales Supervisor
Al Fahim Group / Classic Car Center
12.2022 - 08.2024
- Oversaw all financial operations across three showrooms of the company including financial transactions, fixed assets, expenses, VAT...
- Managed the CRM program for customer sales and utilized the FOCUS System for comprehensive financial and accounting management.
- Coordinated the Human Capital Management Program-Central (HCM) for employees, including annual leaves, sick leaves, schedules...
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, and banking reconciliations.
- Supervised every stage of the rental process from start to finish, ensuring all conditions and regulations were met according to the client's specified package.
Call Center Associate
TADBEER
04.2022 - 10.2022
- Managed a high volume of inbound and outbound calls efficiently and on time, ensuring effective communication and resolution of customer inquiries and issues.
- Followed communication 'scripts' when handling different topics
- Proactively identified and seized opportunities to upsell products, leveraging customer interactions to recommend additional items or services that enhanced their overall experience.
- Frequently attended educational seminars to improve knowledge and performance level.
Accountant
Leading International Company
01.2020 - 03.2022
- Prepared and recorded journal entries, ensuring accurate and timely documentation of financial transactions for comprehensive financial reporting and analysis
- Performed reconciliation of accounts payable and accounts receivable, conducted bank reconciliations, and ensured timely processing of bank payments to maintain accuracy and integrity of financial records.
- Administrated salary tax declarations and managed National Social Security Fund (NSSF) regulations.
- Prepared all necessary working papers, VAT reports and supporting documentation for audit findings and handled company's petty cash.
Salesperson
Bath & Body Works
12.2018 - 11.2019
- Fostered strong client relationships by actively engaging with clients, understanding their needs, and providing personalized service, which enhanced client loyalty and encouraged repeat business.
- Advised customers about the products and their quality in our store and stayed up-to-date with products offers and information.
- Maintained outstanding store conditions and visual merchandising standards.
- Achieved or exceeded company-defined sales quotas.
Sales Associate
LC WAIKIKI
05.2017 - 04.2018
- Guided customers and served them in a professional manner.
- Achieved sales targets as part of the sales team to achieve the company's goals
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier and Sales
MADAME COCO
06.2016 - 04.2017
- Welcomed customers, answering their questions, helping them locate items, and providing advice or recommendations
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Utilized scanners, scales, cash registers, and other electronic devices to efficiently manage transactions, process sales, and ensure accurate pricing and inventory control.
- Processed payments, ensuring accuracy of prices and quantities,handled refunds and exchanges, and resolved any complaints to ensure a positive customer experience.
Education
Technical Baccalaureate - Accounting & Information Technology
Lebanese International University
08.2021
Skills
- Communication
- Adaptability
- Teamwork
- Problem solving
- Interpersonal communication
- Cultural Awareness
Certification
- Human Resources (HR)
- Sales Central Hub - CRM
- Focus X - Accounting
Languages
Arabic
English
French
Timeline
Accountant & Sales Supervisor
Al Fahim Group / Classic Car Center
12.2022 - 08.2024
Call Center Associate
TADBEER
04.2022 - 10.2022
Accountant
Leading International Company
01.2020 - 03.2022
Salesperson
Bath & Body Works
12.2018 - 11.2019
Sales Associate
LC WAIKIKI
05.2017 - 04.2018
Cashier and Sales
MADAME COCO
06.2016 - 04.2017
Technical Baccalaureate - Accounting & Information Technology
Lebanese International University
- Human Resources (HR)
- Sales Central Hub - CRM
- Focus X - Accounting
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