Alaa Anjarini

• Adhering to the operating budget, financial goals and objectives with economic and efficient performance
• Establishing policies and procedures that support high-quality healthcare service, in partnership with hospital management, medical teams and the surrounding community
• Managing a team of healthcare professionals
• Influencing strategic decisions related to hospital functions
• Resolving operational issues and analyzes workflow.

• Monitor the business performance of the facilities (Revenue & Cost) against the budget and ensure that the targets are met.

• Ensuring that the company has the adequate and suitable resources to complete its activities (manpower, equipment’s, etc.)

• Review the P&L Report on monthly basis and participate in the evaluation process with the higher management team.

• Review and participate in developing the marketing plans and campaigns. Lead strategic kick off meetings, oversee execution and determine key performance indicators to measure the viability of marketing efforts

• · Direct the project staff, and work with other departments leader to define, prioritize and develop projects and programs.
• · Support and help leaders think through processes and determine tactics to help drive and achieve goals.
• · Setting the project strategies, and insuring the implementation in place.
• Helping to develop and implement customer service policies in an organization
• Finding ways to measure customer satisfaction and improve services
• Managing a team of customer service staff
• Handling face-to-face enquiries from customers.