Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
ALAA JABER

ALAA JABER

Abu Dhabi,UNITED ARAB EMIRATES

Summary

Highly skilled professional with expertise in time-management, Microsoft Office, and problem-solving. Demonstrates exceptional multitasking abilities, teamwork, and adaptability. Known for attention to detail and a fast-learning capacity. Career goals include leveraging these skills to contribute effectively to team success and organizational growth.

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Work history

Customer service representative

King salman hospital FOR DENTAL
Riyadh, Saudi Arabia
10.2023 - 11.2024
  • MANAGE FRONT DESK OPERATION, INCULUDING SCHEDULES APPOINTMENTS, GREETING PATIENTS, AND HANDLING PHONE INQUIRIES
  • ANSWERED INCOMING CALL AND RESPONDED TO EMAIL INQUIRIES FROM PATIENTS, ADDRESS QUESTIONS, SCHEDULED APPOINTMENT, AND PROVIDED INFORMATION ABOUT CLINIC SERVIES
  • FOLLOWING UP WITH PATIENTS AFTER APPOINMENT TO ENSURE SATISFACTION AND ADDRESS ANY CONCERNS
  • MAINTAINED PATIENTS RECORDS AND UPDATE INFORMATION ACCURATELY IN THE CLINCS DATABASE

CUSTOMER SERVISE REPRESENTATIVES

ATHLEATS CATERING SERVISE
Abu Dhabi, UAE
01.2023 - 09.2023
  • PROVIDE PROMPT ASSISTANSCE THROUGH MULTIPLE CHANNELES [ PHONE, EMAIL, CHAT]
  • GUIDE CUSTOMER THROUGH MEALS PLAN SELECTION, ADJUSTMENT, AND CANCELLETION
  • RESOLVESD ISSUES RELATED TO FOOD QUALITY, DELIVAERY DELAY, OR INCORRET ORDEWR, OFFERING APPROPRIATE COMPENSATION WHEN NESSARY

Customer service representative

MTN TELECOMENCATION
KHARTOUM, SUDAN
10.2020 - 08.2021


  • ADDRESSING CUSTOMER COMPLAINTS AND WORKING TO FIND SATISFACTORY RESOULUTION
  • HANDLE INBOUND CALLS IN ATIMELY MANNER
  • ASSISTING CUSTOMERS WITH SETTING UP AND TROUBLESHOOTING THIER TELECOMMUNICATIONS


Education

Bachelor of Medicine, Bachelor of Surgery - MBBS

gadarif university
gadarif
10.2014 - 08.2022

Skills

  • Time-Management prowess
  • Microsoft Office
  • Problem solver
  • multitasking
  • teamwork
  • adaptability
  • attention to detailer
  • fast learner

Languages

English
Upper intermediate
Arabic
Native

Timeline

Customer service representative

King salman hospital FOR DENTAL
10.2023 - 11.2024

CUSTOMER SERVISE REPRESENTATIVES

ATHLEATS CATERING SERVISE
01.2023 - 09.2023

Customer service representative

MTN TELECOMENCATION
10.2020 - 08.2021

Bachelor of Medicine, Bachelor of Surgery - MBBS

gadarif university
10.2014 - 08.2022

Similar Profiles

Create profile
ALAA JABER