Aladdin Essam Fawzy
Dubai
Summary
Ranked among the top 3 regional sales performers and honored for outstanding employee performance for four consecutive months in 2024. Consistently exceed sales targets and drive revenue growth. Detail-oriented Senior Associate bringing many years' experience in industry. Knowledgeable about project management and team leadership.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Associate
Hollister
Dubai
2019.10 - Current
- Updated visual merchandising displays to attract customers and promote sales.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Built lasting client relationships by organizing and planning sales events.
- Managed inventory levels, reducing stock shortages and overages.
- Supervised team of 7 retail associates, ensuring high-quality customer service and operational efficiency.
- Mentored newly hired staff in upselling techniques to improve sales.
- Led weekly team meetings to discuss sales goals, upcoming promotions, and operational issues.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Executive
Carolina Herrera, Chalhoub Group
2015.08 - Current
- Sell products by establishing contact and developing relationships with guests;
- Maintain relationships with guests by providing support, information, and guidance; researching and recommending new opportunities;
- Remain on trends in the fashion industry, market activities, and competitors;
- Maintain inspiring service by establishing and enforcing organization standards;
- Maintain professional and technical knowledge by attending educational training;
- Participate visual merchandising and stock inventory.
Senior Sales Executive
Clarks, Jashanmal Company
2011.03 - 2015.06
- Handle key accounts and all relevant correspondence and achieve sales target;
- Plan sales calls and sales visits and efficiently follow up with guests;
- Build and maintain a healthy rapport with all guests and colleagues;
- Conduct effective competitor analysis;
- Work closely with purchase team, buying team and marketing team to ensure all store operations.
Former Communication Engineer
Telecom Egypt
2008.10 - 2011.01
- Managing, monitoring the performance of and working as part of communication engineers team and planners;
- Undertaking site surveys;
- Producing disaster management plans;
- Writing reports and documentation;
- Making presentations;
- Liaising with suppliers, customers, directors and other teams of staff;
- Analysing and interpreting data;
- Providing technical support;
- Organising and attending meetings.
Education
Bachelor Degree - Retail Management
Commercial Technical Institute
Cairo01.2007
Skills
- CRVQ training
- MS Office
- Communication skills
- Selling skills
- Link sales
- Cross sales
- Decision making
- English speaking
- Leadership skills
- Interpersonal skills
- Analytical skills
- Adaptive personality
- Business knowledge
- Merchandising knowledge
- Marketing knowledge
- Responsibility
- Trustworthiness
- Punctuality
- Optimism
Languages
Native, Excellent
Personal Information
- Date of Birth: 10/24/85
- Nationality: Egyptian
- Marital Status: Married
Key Competencies And Skills
- Completed CRVQ training in 2016
- Able to provide Excellent on MS office
- Excellent communications skills
- Excellent selling skills with link sales and cross sales
- Fast decision maker
- Good at working in an English speaking environment
- Strong and natural leadership and interpersonal skills
- Analytical mind & adaptive personality
- Broad knowledge on Business, Merchandising and Marketing
- Responsible
- Trustworthy
- Punctual
- Optimistic
Affiliations
- Hollister Spotlight: For more than four months in 2024
- CRVQ training from Chalhoub Academy
Languages
Arabic
First Language
English
Advanced (C1)
C1
Certification
- CRVQ
Accomplishments
- Hollister Spotlight: For more than four months in 2024
- Top "3rd" place for sales in the region 2024
Timeline
Senior Associate
Hollister
2019.10 - Current
Sales Executive
Carolina Herrera, Chalhoub Group
2015.08 - Current
Senior Sales Executive
Clarks, Jashanmal Company
2011.03 - 2015.06
Former Communication Engineer
Telecom Egypt
2008.10 - 2011.01
Bachelor Degree - Retail Management
Commercial Technical Institute