Alain Baketi
Dubai
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
4
4
years of professional experience
Work History
Restaurant Supervisor
THE GRAND FLORA GROUP OF COMPANIES
10.2021 - Current
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Assist my waiters and waitresses to make sure we all attain full customer satisfaction as a team
Captain Waiter
grand flora group of companies
09.2019 - 09.2021
- Showed high-level understanding of fine dining standards and practices.
- Coordinated foodservice operations between kitchen staff and dining room servers.
- Completed restaurant opening and closing functions that included POS report generation.
- Trained and managed dining room staff with diverse service backgrounds.
- Take orders and service my customers and make sure all guest gets a very experience in our restuarant
Education
Bachelor of Arts - Economics And Management
University of Yaounde 2 Soa
Cameroon, Yaounde11.2017
Skills
- Cash Register Counting
- Business Transactions
- Work Procedures Evaluation
- Service Quality Standards Evaluation
- Sales agent
- Assistant manager for any category of dining
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Restaurant Supervisor
THE GRAND FLORA GROUP OF COMPANIES
10.2021 - Current
Captain Waiter
grand flora group of companies
09.2019 - 09.2021
Bachelor of Arts - Economics And Management
University of Yaounde 2 Soa
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