Alakesh Buragohain
Healthcare Documentation
Dubai,UAE
Summary
Accomplished professional with expertise in medical transcription, electronic health record management, and quality assurance. Proven ability to supervise teams, train new hires, and optimize workflows. Highly skilled in Microsoft Office, Emdat, Escription One, and Express Scribe, with exceptional typing speed and accuracy. Focused on enhancing client relationships and improving operational efficiency through effective leadership and time management.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Senior Process Associate - Health Clinical Services associate (scribe)
Accenture Solutions Pvt. Ltd.
Bengaluru, India
07.2023 - 04.2025
- Managed team of documentation professionals of 30 members, ensuring project timelines and quality benchmarks were met.
- Delivered accurate documentation for US physicians, alleviating administrative burdens.
- Facilitated onboarding and upskilling of new hires to achieve full productivity.
- Contributed insights during business meetings for strategic planning initiatives.
Quality Documentation Specialist (QDS scribe)
Nuance-Microsoft India Pvt. Ltd.
Bengaluru, India
12.2021 - 06.2023
- Streamlined company-wide documentation processes by identifying inefficiencies.
- Ensured error-free documentation and high consistency in EHR systems.
- Managed large volumes of business-critical documents with accuracy and speed.
- Collaborated with US clinicians to tailor documentation workflows effectively.
- Played a critical role in enhancing turnaround times while maintaining service-level agreements.
Freelancing
Medical Transcription (USA Clients)
Hyderabad, India
03.2020 - 09.2021
- Executed daily duties with accuracy and efficiency.
- Acquired and applied new skills to enhance productivity.
- Delivered tasks consistently within tight deadlines.
- Managed escalated issues effectively to ensure client satisfaction.
Medical Language Specialist (MLS-4)-Transcription
Nuance Transcription Services India Pvt. Ltd.
Hyderabad, India
03.2018 - 03.2020
- Conducted quality reviews and edited complex medical transcripts to ensure clinical accuracy.
- Supported junior team members through training sessions and performance assessments.
- Enhanced client satisfaction by providing proficient interpretation services during negotiations.
Specialist-Healthcare documentation services (Medical Transcription)
Imedex Information Services Pvt. Ltd.
Hyderabad, India
03.2017 - 03.2018
- Led QA initiatives across transcription teams, ensuring client specifications and standards were upheld.
- Implemented continuous improvement practices based on audit feedback and error trend analysis.
Healthcare documentation Principal Analyst (Medical Transcription)
MModal Global Services Pvt. Ltd.
Hyderabad, India
11.2003 - 03.2017
- Oversaw accuracy and content integrity while progressing from transcriptionist to QA role.
- Coordinated onboarding and coaching of new hires to enhance team performance.
- Reviewed peer submissions to ensure highest quality standards were met.
- Streamlined workflows through implementation of efficient analytical strategies.
- Managed high-volume tasks to complete simultaneous high-value projects.
Education
Bachelor's Degree - Physics
Dibrugarh University
Dibrugarh, Assam, India 07.1994 - 08.1997
Skills
- Medical transcription and documentation
- Electronic health record management
- Quality assurance and compliance
- US healthcare system knowledge
- Team supervision and mentorship
- New hire training and development
- Workflow optimization and improvement
- High typing speed and accuracy
- Microsoft Office proficiency
- Emdat expertise
- Escription One usage
- Express Scribe familiarity
- Windows operating system knowledge
- Quick learner
- Assertive communication skills
- Adaptability to new tools
- Decision-Making proficiency
- Multitasking
- Excellent verbal and written communication skills
Certification
- Career Essentials in Cybersecurity - Microsoft & LinkedIn
- Career Essentials in Generative AI - Microsoft & LinkedIn
- Productivity with Generative AI - Microsoft & LinkedIn
- Microsoft Copilot for Productivity - Microsoft & LinkedIn
- Career Essentials in Administrative Assistance - Microsoft & LinkedIn
- Assertive Communication / Effective Written Communication - Accenture
- Basic MS Excel Training - Accenture Solutions Pvt. Ltd.
- Advanced HR Training - Accenture Solutions Pvt. Ltd.
- Education Assistant Trainee - Regional Science Center, Guwahati (2000)
- Medical Transcription Training - Abhinava Infosystems Pvt. Ltd., Guwahati (2001)
- Computer Programming, MS Office, Internet Basics - NICM, Sibsagar (1998)
Languages
English (Fluent)
Hindi (Fluent)
Assamese (Native)
HOBBIES
- Technology
- Football
- Movies
- Traveling
- Listening to Music
Personal Information
- Date of birth: 03/01/77
- Nationality: Indian
- Marital status: Married
- Religion: Hindu
Timeline
Senior Process Associate - Health Clinical Services associate (scribe)
Accenture Solutions Pvt. Ltd.
07.2023 - 04.2025
Quality Documentation Specialist (QDS scribe)
Nuance-Microsoft India Pvt. Ltd.
12.2021 - 06.2023
Freelancing
Medical Transcription (USA Clients)
03.2020 - 09.2021
Medical Language Specialist (MLS-4)-Transcription
Nuance Transcription Services India Pvt. Ltd.
03.2018 - 03.2020
Specialist-Healthcare documentation services (Medical Transcription)
Imedex Information Services Pvt. Ltd.
03.2017 - 03.2018
Healthcare documentation Principal Analyst (Medical Transcription)
MModal Global Services Pvt. Ltd.
11.2003 - 03.2017
Bachelor's Degree - Physics
Dibrugarh University
07.1994 - 08.1997
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